24 Apr'24
25 Apr'24
1 room, 2 guests
Collection O 86253 BKR Grand Hotel
T. Nagar, Tamil Nadu | Wed, 24 Apr - Thu, 25 Apr | 1 Room, 2 Adults
General
Amenities
Rules
Reviews
Location
No rooms available
Collection O 86253 BKR Grand Hotel
4-star Hotel · T. Nagar, Chennai
1.2
10+ ratings
Amenities
Room service
Housekeeping services
Luggage assistance
24-hour front desk
Bathroom
CCTV
Property rules
Check-in: After 12:00 PM, Check-out: 11:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
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Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
1.2
10+ ratings
5
1
4
0
3
1
2
1
1
7
3.5
1.0
1.0
3.5
AI generated summary from recent guest reviews
Location
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Too few ratings
Travelers are complaining about hotel's location in T-Nagar, while convenient for shopping, is criticized for its proximity to noisy public transportation and busy streets. Some guests find the surrounding area overwhelming and chaotic, with an abundance of restaurants leading to crowded sidewalks. Safety concerns are raised due to the vibrant atmosphere attracting large crowds, and accessibility issues arise from congested roads and challenging last-mile reach.
Public transportation
Convenient location
Room Comfort
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Too few ratings
Travelers have expressed dissatisfaction with the size of the rooms, stating that they are small and cramped. The bed comfort is also not up to par, with some guests finding the mattresses too firm or uncomfortable. Sleep quality may be affected due to these noise issues.
Room Size
Sleep Quality
Dining Experience
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Too few ratings
Travelers have expressed disappointment with the food options at the hotel, with complaints about the breakfast spread and quality. There are also mentions of a lack of variety and availability of tables. Some travelers have noted the absence of an on-site restaurant. There are no mentions of unique dining experiences or signature dishes.
Food Option
On-site restaurant
Service Quality
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Too few ratings
Travelers have reported staff behavior at the hotel has been described as rude and unwelcoming by travelers. There are also complaints about the staff's lack of knowledge and poor interactions with guests. The check-in and check-out experience is reported to be problematic, with issues regarding booking price and unresponsiveness from the manager.
Staff behavior
Service
Facilities & Amenities
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Too few ratings
Travelers are not satisfied with the range and quality of amenities provided by the hotel. There are complaints about the lack of basic amenities like AC, power backup, and proper maintenance. Additionally, there are concerns about the cleanliness of the restrooms. It is advised to consider these factors before booking.
Maintenance
Cleanliness
Value For Experience
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Too few ratings
Guests have expressed dissatisfaction with the value for money at the hotel, citing high room rates, expensive dining options, and additional charges as the main issues. Some guests felt that the hotel lacked amenities and services that would justify the cost. Overall, the hotel does not offer good value for money according to guest feedback.
Value for Money
Reviews
Worst hotel
1/5
·
Roam250712 on Sep 25, 2022
This is the one of the worst hotel I have ever been to. I don’t know why these hotels are not black listed. I booked a room for 311.46. When i contacted the property the manger Madavan told me he cannot give the room for that price mentioned in the booking, however he will give the room for 1500. When I went physically the women in the reception said she needs 2000 a room. When I went called Madavan he didn’t answer the phone either. I came with my family with my mum immediately after a surgery. I seriously don’t know how they cheat like this. Don’t ever go there 😡
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please stay away from the hotel... worst experience ever
1/5
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MRKS123 on Nov 30, 2019
I had the worst experience in this hotel today. During the check in, i met shabbir - the manager at the counter. Believe me, he is a rogue. Rogue of the first order. He does not have the minimum manners on how to behave with the customers. I asked him if the breakfast is included in the tariff. He told me "we are not giving to all customers". What does that mean ??? I understood that breakfast facility is only for a few guests. But his version is "breakfast is not provided to any customer". I told him how can he decide whether a person can be provided breakfast or not, his answer was "you have a hearing problem". I told we are not giving brakfast to all customers".. I am sure he does not have command over English language but he lacks how to behave with the customers also. How can a bloody hotel reception fellow dare to comment to a customer that he has a hearing problem. I immediately walked out of the hotel. Believe me, this hotel is not even worth 10 rupees if shabbir like people are there who are at the reception. Better to search for different hotels nearby. Worst experience.
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Mr
1/5
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sandip733 on Mar 08, 2019
Something wrong is there any other the hotel , very dimly lit corridor with bad smell , rooms are not properly lit . Temple side rooms are not having ac and other side room curtains can't be drawn as old house is there with families living there . No TV channel other than tamil , no coffee / tea in the room which are nowadays basic in any hotel with tariff in the range of RS. 2500/- to 2800/-. For single night ..though staff tried their best but need to think before coming again ..
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Nice hotel
4/5
·
aravink2017 on Sep 09, 2018
I just stay one day in this hotel on 29-August-2018. Breakfast nice, Reception staff nice and all hotel staff friendly and helpfully. I get nice room and whatever i asking and them just bring for me, So nothing to complain about this hotel. Nice location to stay in chennai!
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Not a perfect experience
2/5
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Rash_Chris on Aug 25, 2018
I like the fact that the hotel's location is good and convenient for shopping. A/C was not working. The response to complains were not successful. As for the staff, they were polite and spoke nicely. But, like I said, the outcome of attending to guest concerns were not promising. According to me, the rooms were not very spacious. Also, poor wifi and network.
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