Hanoi Emerald Waters Hotel & Spa

30 Mar'24

31 Mar'24

1 room, 2 guests

Hanoi Emerald Waters Hotel & Spa

Hanoi Emerald Waters Hotel & Spa

Sat, 30 Mar - Sun, 31 Mar | 1 Room, 2 Adults

General

Amenities

Rules

About

Reviews

Location

No rooms available

Hanoi Emerald Waters Hotel & Spa

4-star Hotel · Hanoi

5.0/5

(1,106 reviews)

Best in class rooms

Rooms at this property rated 5.0

Amenities

Concierge desk

Airport shuttle service

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Property rules

Check-in: After 02:00 PM, Check-out: 12:00 PM

About property

Location: With a stay at Hanoi Emerald Waters Hotel & Spa in Hanoi (Old Quarter), you'll be within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This upscale hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.4 mi (0.6 km) from Hanoi Old Town Night Market.Rooms: Treat yourself to a stay in one of the 50 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Thang Long Water Puppet Theatre - 0.2 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Ngoc Son Temple - 0.3 km / 0.2 mi
Denmark Embassy - 0.4 km / 0.2 mi
Dong Kinh Nghia Thuc Square - 0.4 km / 0.3 mi
Thang Long Ca Tru Theatre - 0.4 km / 0.3 mi
Hanoi Municipal Party Committee - 0.5 km / 0.3 mi
Ta Hien Street - 0.6 km / 0.4 mi
Hanoi Old Town Night Market - 0.6 km / 0.4 mi
Hang Gai Street - 0.6 km / 0.4 mi
Lý Thái Tổ Monument - 0.6 km / 0.4 mi
Hoan Kiem Lake - 0.7 km / 0.5 mi
Vietnam Revolution Museum - 0.8 km / 0.5 mi

The preferred airport for Hanoi Emerald Waters Hotel & Spa is Noi Bai Intl. Airport (HAN) - 28.4 km / 17.6 mi

Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.Business Amenities: Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Dining: Enjoy international cuisine at Salmon Run, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

See all 101 photos

Location

Hanoi, 10000

Ratings & reviews

5.0/5

(1,106 reviews)

5

1.0k

4

22

3

0

2

0

1

0

5

Location

5

Rooms

5

Service

5

Value

5

Hygiene

Fantastic

5/5

·

Joolib on Mar 20, 2024

All staff very welcoming and friendly. Went out of their way to make it an enjoyable experience. They went out of their way to make sure our experience made us happy and we appreciated it. Love love this hotel Exceptionally clean. Well looked after. Breakfast was great. No complaints from us both.

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Beautiful Hotel and Even Better Staff

5/5

·

Roma9999 on Mar 20, 2024

I had the pleasure of getting to know Kim who has made the effort to contact me. She has excellent PR skills and she is also personable, caring and professional. She would get things done without delay to ensure the comfort of the guests which is much appreciated. Kim and her team: Anna, Lucas, Danny and a few others (I did not managed to get their names), have made my stay very memorable. The staff spoke such good English too. They are shiny gems of the hotel. Though the infrastructure may need some refreshing soon but these front desk staff and concerige more than made up for it. The rooms were clean. The beds and pillows were very comfortable, ensuring a good night's sleep. The location of the hotel is excellent, within minutes walk to the lake and amenties. I would return to this hotel again as it felt like a home away from home. Thank you for all your help.

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Best experience ever with hotel and Ms Kim

5/5

·

TanFamily04 on Feb 24, 2024

Highly recommended! if we go Hanoi again, we will definitely stay in this hotel. The rooms have a luxurious feel, are spacious, clean and bright. But nothing beats the icing of the cake - their service. Especially Ms Kim from the sales department. She is sooooooooo kind and sweet and thoughtful. From the day I booked the rooms with the hotel, she whatsapped me and has been so helpful and prompt in arranging the halong bay cruise trip as well as coach transfers for us. When I finally got to see her, she was really like a sister, friendly and caring to us all. Having stayed in many hotels in many countries, her service is the BEST. Thank you, Ms Kim for making our stay a totally memorable one

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Fabulous experience

5/5

·

wendybA8193KT on Feb 23, 2024

We loved this hotel. The location was excellent, it was spotlessly clean, breakfast was great. The staff went out of their way before and during our visit to work with us arranging cars for transport to Halong Bay and we felt very safe with the driver. A minor disappointment was that there was no outlook from the window in our room but overall it was a wonderful experience and I will stay here again if I get the opportunity to return to Hanoi.

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Exceptional service by friendly staff

5/5

·

ulugal on Jan 31, 2024

We stayed here for a night after a string recommendation from friends. My only regret was that we couldn’t stay longer because the room type we wanted was booked up. Our room was spacious and clean, with a comfortable king-size bed and central air conditioning and heating. Shower stall was big with good hot water pressure. Most importantly, the room was quiet at night as it faced the back even though the hotel was on the fringe of the Old Quarter. The staffs were the best as they proactively looked for ways to help. Very friendly and efficient: from check-in to check-out, showing of the room, recommendations of restaurants, breakfast services and booking of massages, all were done professionally and put us at ease. What a wonderful stay and we hope to return for more.

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