20 Apr'24
21 Apr'24
1 room, 2 guests
Green Pastures - A Hill Country Resort
Tamil Nadu | Sat, 20 Apr - Sun, 21 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹7,000
₹5,950
/ night + ₹840 tax
Green Pastures - A Hill Country Resort
4-star Resort · Kodaikanal
4.0/5
(457 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Concierge desk
Airport shuttle service
Room service
Housekeeping services
Business center
Restaurant
Property rules
Check-in: After 01:00 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
See all 166 photos
₹5,950
+ ₹840 tax
/ night
₹7,000
15% off
No cost EMI from ₹2,263
Breakfast included
Location
Kodaikanal, Tamil Nadu, 624103
Ratings & reviews
4.0/5
(457 reviews)
5
199
4
144
3
72
2
16
1
24
Location
Rooms
Service
Value
Hygiene
Awesome
5/5
·
Avikolomi on Jan 09, 2024
Just loved the place… wonderful location amazing hospitality… toilets could have been little better… apart from that everything was perfect… spent hours together sitting in the garden and just staring at the beautiful view from there….
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Terrible Hotel With a picturesque Location, Non co-operative & Unprofessional Staff, No Cleanliness
1/5
·
Voyager28092098444 on Nov 23, 2023
Terrible Hotel / Resort with Just A picturesque Location Staff is Terrible, Non - co-operative , un- professional, and haven't been Learned or trained about Hospitality in Life. I have went their with Two Nights Booking but left Hotel with-in Span of 18 Hours. Points - Property is not maintained properly, No cleanliness around the Buildings, Rooms, Lobby, Restaurants. Completely Non Operational Bar. They nothing like Bar inside the property They have nothing Like Gym / Wellness center / or spa ( though it is mentioned on website) don't get misguided by it, Spa is closed after Covid Lockdown - As said by Mr Ashwin ( Receptionist) Terrible Staff - Asking wifi password and i'd from Receptionist Mr ashwin is as compared to Asking his Kidney for donation. No Bell Boy / Staff to support for luggage. Heavy shortage of Staff Rooms are not clean and not worth to pay at any of the category, Bathrooms are not maintained, Showers oth working Properly, Geysers are just for show - not working. NO DRINKING WATER SUPPLY FROM RESORT. Terrible Restaurant - Highly Shortage of Staff, Not well trained and completely Non Professional staff with No Mamager to take Care, Have to wait 40 Mins to Simple Ghee Dosa also, Food is very much Average. Very islotaed type location of property This is Just the rooms and stay - Not a Resort, not worthy to pay, I did this Biggest mistake
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Case in point; Service quality can make or break your business
2/5
·
sgshankar84 on May 10, 2023
Great outdoors with below average rooms with worse service quality. Could be with the room type I went with. But there was nothing premium with the room as the name suggests. Be really careful while booking. Ask for 1st floor rooms and ask what view you would get from your balcony, of your room comes with one - get it in writing if you can. I specifically asked for Premium suite with valley view and all I got was a balcony with a view of an adjacent tree. Haggled with the Mr. Shanmugam at the check in desk and with Mr. Alwin but all they tried to resolve the issue was to upsell a luxury suite. I didn't have much hope with the level of "luxury" I would get from it, so refused the offer. Guests would be willing to upgrade when they are satisfied with they get and would like to shell out more money for a more premium experience. They shouldn't be forced to spend more just because you couldn't deliver what you promised to. Customer service 101. Staffs, it seems, are trained to say no to every ask from the guests, and they do it indifferently. Train your staffs one or two about customer service. Many instances that brought me unpleasant experience. 1. My room heater was not functioning at its first run, and they replaced it with another one with a load of gyaan on how to use it. It took me by surprise when they asked me to always use it as warmer. Why would I spend this much and use a sub-par faulty heating system as a warmer? Do you expect me and my family to shiver in the night? 2. Entrance door doesn't latch on properly and you have to slam it really hard. Called the house keeping and they educated me how push button door handle work Yada Yada but didn't really solve the issue. A cheap travelers lodge has a better door. 3. Peak of it all, I asked for a room change and the person at the check in desk made me wait down the hallway and disappeared. Had to chase him down to have him show me the rooms. 4. Staffs were ridiculing about another guest in front of me. I'm sure they would have done the same about me when I was around. 5. Total lack of coordination and ownership among the staffs especially during check in process. They were in a confusion with where I needed to park and finally had to walk long way from the parking lot to my room. I don't mind walking but the bellboy asked me to carry one of my luggages to the suite. Why don't you get another personnel if there are too many luggage? Guests are arriving at your place after a long tiresome travel. Treat them tender. They are paying you up for these kind of niceties. I have never seen such a rough check in process in any resort. 6. During check out, I made a simple request to a bell boy to ask my family waiting at the car parking to come to the reception area and relax there, while I finish the checkout process. No brownie points for the guess. He didn't. They were still waiting when I returned and he was just standing there. When I asked him, he said he was busy with transferring luggage for another guest. Epitome of service quality. Special mention to the dining staff. Food was OK but they attended to our requests with care if we visited the restaurant earlier/non-rush hours. Guess they were understaffed. They were struggling when the place was crowded.
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Second time at Hill Country
5/5
·
Daydream08628961271 on Feb 04, 2023
Love the food preparations and the vibe of this resort. Visited this property second time and totally loved the stay. Highly recommended. The greenery and the calm one feels here is beyond expression.
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Don’t book deluxe cottage
1/5
·
Kunal D on Oct 30, 2022
Horrible management. Full of lies. Don’t book deluxe cottage- it is one that is in a corner of the property facing the fence. Completely money minded and no hospitality whatsoever. Poor thing that this wonderful property is with such owners. Korangu and poomalai story.
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Rooms available
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Standard Family Room
450.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹769
/ night
by
₹5,950
+ ₹840 tax
/ night
₹7,000
15% off
No cost EMI from ₹2,263
Deluxe Double Room
300.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
₹6,375
+ ₹900 tax
/ night
₹7,500
15% off
No cost EMI from ₹2,425
Deluxe Suite
550.0 sq.ft
Shower
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
₹7,225
+ ₹1,530 tax
/ night
₹8,500
15% off
No cost EMI from ₹2,918
Premium Suite
500.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,149
/ night
by
₹8,075
+ ₹1,710 tax
/ night
₹9,500
15% off
No cost EMI from ₹3,262
Luxury Suite
550.0 sq.ft
Dining table
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,239
/ night
by
₹9,350
+ ₹1,980 tax
/ night
₹11,000
15% off
No cost EMI from ₹3,777
Deluxe Cottage - 2 Bedroom
850.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,809
/ night
by
₹13,600
+ ₹2,880 tax
/ night
₹16,000
15% off
No cost EMI from ₹5,493
Premium Cottage - 2 Bedroom
850.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,099
/ night
by
₹15,300
+ ₹3,240 tax
/ night
₹18,000
15% off
No cost EMI from ₹6,180
Luxury Cottage - 2 Bedroom
850.0 sq.ft
Shower
Slippers
TV
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,289
/ night
by
₹17,000
+ ₹3,600 tax
/ night
₹20,000
15% off
No cost EMI from ₹6,867
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4.5
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Service
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Price breakup
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Price breakup
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Price breakup
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Coupon discount
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Hygiene
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₹10,656
54% off
Price breakup
1 room x 1 night
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