20 Apr'24
21 Apr'24
1 room, 2 guests
Fairmont The Norfolk
Harry Thuku Road | Sat, 20 Apr - Sun, 21 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
/ night + ₹5,614 tax
(1,553 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Valet parking
Shops and commercial services
Bell staff/porter
Airport shuttle service
Baby Sitting / Child Services
Gym
Check-in: After 12:30 PM, Check-out: 10:00 AM
Cancellation till check-in available, with ClearChoice Max
University of Nairobi - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.4 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
American Embassy Memorial Garden - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.4 km / 0.9 mi
City Hall - 1.4 km / 0.9 mi
City Square - 1.5 km / 0.9 mi
Teleposta Towers - 1.5 km / 0.9 mi
Kenyatta Mausoleum - 1.5 km / 0.9 mi
National Archives - 1.6 km / 1 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 6.4 km / 4 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi
The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).
Amenities: Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Business Amenities: Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Dining: Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.+ ₹5,614 tax
/ night
No cost EMI from ₹8,554
Free cancellation
(1,553 reviews)
5
855
4
470
3
121
2
69
1
39
Location
Rooms
Service
Value
Hygiene
·
Mária S on Apr 17, 2024
My hanging out in Nirobi: First of all it started difficulty because we had to wait 4 hours for our room after a half-day travelling - inspite we paid extra money for the hotel for these few additionally hours. On Sunday we had to wait for our breakfast 1 hour 20 minutes - for a simple breakfast, than 1,5 hour for the lunch. In the boardrum the aircondition did not worked and for the time the business partners are arrived, all of us were swetin from the hot. Our business partner who is engineer showed for the maintenance guy what the problem was, and later it turned up that the filter was dirty and totally black. One of our colleague had permanently allergic reactions. The tissue was run out and the did not refilled the box. Inspite of the hotel and the garden is nice and the meals were good I have to say that I expect much better service from a 5 star hotel. It was the worst hotel I have been in the last 10 years. In my opinion, the problem is that the work processes are not well organized and controlled. This is not because there is not enough staff, it must be a kind of attitude problem.
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·
abdoha667 on Apr 12, 2024
Amazing stay with amazing front desk team. I would like to share my appreciation to Ms. Mary and Mr. George from the front desk team. They have changed the concept of the customer service to an extra level of service. The hotel is amazing and the location is not that far from the airport.
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Escape19709930065 on Mar 26, 2024
Amazing dinner @ tatu. Steaks were made perfectly. Starter pear salad was a kaleidoscope of flavour. Great service from the chef who made a special desert to order. Elijah the waiter was excellent also. He should be a radio announcer. All round great experience. Will be back!!!!
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·
Jens V on Mar 16, 2024
We dropped our luggage at the hotel in the morning - and they told us that they chekket us in. When coming back at 17.15 there was again a loooong waiting time. It appeared that our room was still not ready - and when we came to our room the cleaners were still there. We went to their pool - which unfortunately made white colors on swimming suits green/yellow - and the same happened with our grandchildrens white hair. This color could not be washed of. Hotel promised to give us info what to do (this documentation process involved 5 staff members and took more than half an hour) - but in spite of reminders we never received any feedback. In the evening we had a dinner in their terrace restaurant. The first hour there were more "waiters" than guests - and we had the same questions several times. We ordered 2 bottles of wine - and after 10 minutes the waiter came back with another wine as the first ordered was sold out. I said that then I assumed that we got this other wine at max the same price (it was not any of the cheapest on their list) - but reply was NO - if you want to know the price for this wine you have to scan the QR code on the table. I asked him to repeat that - and reminded him taht he was waitor at a 5 star hotel, where some service was expected - but he just repeted that he did not know the price and I should scan the Code!! As I then found out that this replaced wine was much more expensive than the original ordered wine I decided to go for a different one. The food was very poor. Pasta was cooked to dead and almost cold and some of the other dishes were also semi warm only. And by the way we (8 people) did not at all get our main course at the same time. PS : A week after our visit I wrote an Email with above Info to the Hotel - they replied taht they would investigate and answer me back, but now 3 weeks later I have heard nothing!!
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MAHLET W on Mar 08, 2024
The Ethiopian Country Office of the African Development Bank hosted a meeting from March 4-8 2024. I coordinated the meeting on behalf of the Bank and would like to share my first experience which is also the feedback of the meeting participants. Pleasant, efficient, Flexible, and very timely services provided. We thank the leadership that Ms. Patricia Dede has shown in the successful completion of the meeting. Thank you to the teams
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
377.0 sq.ft · Garden view
Air conditioning
Blackout Curtains
Safe
Desk
Body soap
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹5,614 tax
/ night
No cost EMI from ₹8,554
377.0 sq.ft · Garden view
Air conditioning
Blackout Curtains
Safe
Desk
Body soap
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹5,885 tax
/ night
No cost EMI from ₹8,968
377.0 sq.ft · Garden view
TV
Air conditioning
Blackout Curtains
Minibar
Wardrobe/Closet
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹6,549 tax
/ night
No cost EMI from ₹9,980
377.0 sq.ft · Garden view
TV
Air conditioning
Blackout Curtains
Minibar
Wardrobe/Closet
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹6,821 tax
/ night
No cost EMI from ₹10,394
377.0 sq.ft · Courtyard
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Minibar
+ 16 more
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 4 other inclusions
+ ₹7,719 tax
/ night
No cost EMI from ₹11,762
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹7,756 tax
/ night
No cost EMI from ₹11,819
377.0 sq.ft · Courtyard
Air conditioning
Blackout Curtains
Safe
Desk
Body soap
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹7,756 tax
/ night
No cost EMI from ₹11,819
377.0 sq.ft · Courtyard
Smoking policy – non-smoking available
TV
Air conditioning
Blackout Curtains
Minibar
+ 16 more
Breakfast
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹8,458 tax
/ night
No cost EMI from ₹12,889
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 4 other inclusions
+ ₹10,105 tax
/ night
No cost EMI from ₹15,398
484.0 sq.ft · Courtyard
Air conditioning
Blackout Curtains
Safe
Desk
Body soap
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹11,228 tax
/ night
No cost EMI from ₹17,109
850.0 sq.ft · Garden view
Air conditioning
Blackout Curtains
Safe
Desk
Body soap
+ 15 more
No meals included
Cancellation policy
Free cancellation
Free cancellation
/ night
by
+ 3 other inclusions
+ ₹25,300 tax
/ night
No cost EMI from ₹38,552
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4
Value
4.5
Hygiene
₹10,913
+ ₹3,216 tax
/ night
₹14,359
20% off
Price breakup
1 room x 1 night
₹14,359
Coupon discount
-₹574
Property discount
-₹2,872
Price after discount
₹10,913
+ ₹3,216 tax
₹17,142
+ ₹4,511 tax
/ night
₹18,044
4% off
Price breakup
1 room x 1 night
₹18,044
Coupon discount
-₹902
Price after discount
₹17,142
+ ₹4,511 tax
5/5
How guests rated this hotel
5
Location
4.5
Rooms
5
Service
4.5
Value
4.5
Hygiene
₹22,254
+ ₹5,564 tax
/ night
₹32,326
+ ₹6,125 tax
/ night
₹34,027
4% off
Price breakup
1 room x 1 night
₹34,027
Coupon discount
-₹1,701
Price after discount
₹32,326
+ ₹6,125 tax