29 Mar'24
30 Mar'24
1 room, 2 guests
Epsilon Hotel
Ellisbridge, Gujarat | Fri, 29 Mar - Sat, 30 Mar | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
(90 reviews)
Air conditioning
Housekeeping services
Lift/ Elevator
Restaurant
Parking
Airport shuttle service
Check-in: After 09:00 AM, Check-out: 09:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
(90 reviews)
5
21
4
36
3
23
2
7
1
3
Location
Rooms
Service
Value
Hygiene
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SUBHRASILC on May 06, 2023
On the day of checkin, at the reception desk, they informed that they wont be able to provide rooms although booking was done two months back. This is how irresponsible they authority is. When I pleaded, they provided my family room for that night only. But I had booking for two other days, which they did not provide. Yes they returned money, but returning money is not a solution. The pain of finding a new place for accomodation for my family at the eleventh hours can't be expressed in words, and that was only because of the irresponsible authority of this hotel.
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VTholiday on Mar 28, 2023
The hotel was recommended by a relative who had visited when it opened last year. Having stayed in the hotel, I was disappointed by its admin and lack of customer care not to mention poor standard of bathroom facilities. In detail, when I booked the room from UK using Booking.com, I had expectation of paying in full either upon arrival or on exit using my local currency card. Instead the hotel debited my UK card used on booking in full 3 days before my arrival. When I questioned this, I was simply told, hotel policy to minmise hotel loss. Surely if I did not turn up, they can charge my card, isn't that why there is an authorised card in place? Why charge it in advance? Having got in the room after a long journey, I noticed that whilst the standard of the room (very small and compact) was acceptable for the price, I was not happy to see that I would need to stand or sit on the toilet seat to have a shower! The toilet is right next to the shower with no divider. The shower head was visibly naked and loose. In other words not fit for purpose. I went to the reception and requested that either the shower is fixed or my room be changed whilst I went out for dinner. Upon return, they did neither. Just ignored me. Very unhappy.
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PritiG97 on Aug 20, 2022
Situated in the centre of the city with easy accessible to commercial hubs, riverfront, educational institutes, etc. makes it a perfect venue for conferences and seminars with attendees from city and outstation. Very co-operative and understanding staff. Limited food options being a small hotel but quality definitely good.
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Mukul V on Dec 17, 2019
It's not Luxerious but budget hotel..Prices Seems to be higher of you are booking at what is being shown on different Websites . Although I booked it in quite lower price with many discounts and last minute deal. Although Cleanliness and ambience is OK. Location is good. Just on the same day I checked in, the Hotel was taken over by the owner from Buzz Grow Group. let's hope it will further improve.
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Deepakjayavanshika on Oct 08, 2019
Very comfortable stay with this hotel ..but Room service is very slow... location is good Front office staff are very helpful ...and also thanks engineering staff .. Thanks for everyone Thanks for everything
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