28 May'25
29 May'25
1 room, 2 guests
Diamond Legend Hotel
Hanoi | Wed, 28 May - Thu, 29 May | 1 Room, 2 Adults
No rooms available
Diamond Legend Hotel
3-star Hotel · Hanoi
4.7/5
(1,146 reviews)
Best in class rooms
Rooms at this property rated 4.6+
Amenities
Trekking/hiking
Airport shuttle service
Train station pickup service
Smoke-free property
Terrace
Concierge desk
Property rules
Check-in: After 02:00 AM, Check-out: 12:00 PM
About property
Hang Ma Street - 0.1 km / 0.1 mi
Dong Xuan Market - 0.3 km / 0.2 mi
Hang Dau Water Tower - 0.4 km / 0.2 mi
Bach Ma Temple - 0.6 km / 0.4 mi
Quan Chuong Gate - 0.6 km / 0.4 mi
Vietnamese National Tuong Theatre - 0.6 km / 0.4 mi
Ta Hien Street - 0.6 km / 0.4 mi
Hanoi Old Town Night Market - 0.7 km / 0.4 mi
Hang Da Market - 0.8 km / 0.5 mi
Hoan Kiem Lake Weekend Walking Street - 0.8 km / 0.5 mi
Dong Kinh Nghia Thuc Square - 0.8 km / 0.5 mi
Hang Gai Street - 0.8 km / 0.5 mi
Food Street Tong Duy Tan - 0.9 km / 0.6 mi
Ha Noi Gallery - 0.9 km / 0.6 mi
Hoan Kiem Lake - 1 km / 0.6 mi
The preferred airport for Diamond Legend Hotel is Noi Bai Intl. Airport (HAN) - 24.3 km / 15.1 mi
Amenities: Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Business Amenities: Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Dining: Take advantage of the hotel's 24-hour room service.
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Ratings & reviews
4.7/5
(1,146 reviews)
5
872
4
205
3
54
2
11
1
4
Location
Rooms
Service
Value
Hygiene
3.5 pushing to 4 stars
4/5
·
Th0rG on Aug 02, 2024
Before we even arrived, I was already in contact via WhatsApp with Eric or Mr. Kang. They know my preferences as well as the tour plans we would like to visit. It pleases me that they are very accommodating. I was looking forward to this trip even more. We are a family of 5 with an elderly who is in a wheelchair and 2 teens. We booked the family room with 4 beds. The room itself was clean but the bathroom can use a little more cleaning. There’s stains on the wall or grout that makes it look dirty. Some may not be bothered with that but unfortunately, it’s disgusting for me to see molds or darkened grout esp in a hotel. The breakfast was average with the usual sausages, eggs, soup, bread, fruits, juice, coffee and etc. It’s helpful for us to have breakfast or food in the hotel especially early in the morning because we have a diabetic elderly. This is a plus for us. The surrounding area of this hotel is why I booked here to begin with. It’s in the middle of Old Quarter Rd. It’s surrounded with eateries, shops and is very nearby the lake where a lot of activities happens. Everything is really nearby here if you’re just willing to walk. The staff are all friendly and accommodating especially the front desk. They speak little English and they really try to communicate and to please us. They helped us with our tours. We hired private driver from them and the price was reasonable. The hotel could use a little renovation but I guess the old look kinda fit right in the area. No pool here and no frills. The elevator is small, stairway a bit cramp. It’s really a 3 stars hotel if you really think about it. However, we pushed it up to 4 stars because of the front desk staff like Eric, who tries their best to give us a good vacation stay in their hotel. We truly enjoyed our vacation in Hanoi. We got to see lots of sights, we visited lots of unique places like the incense village and ate lots of good food like Pho and Ban mi. We appreciate their effort and contribution is making our stay in Hanoi memorable. Thank you.
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An Old Quarter Gem
5/5
·
angelacH1457DY on Jan 05, 2024
Two of the front desk staff were absolutely charming and spoke very good English. We don’t know the woman’s name but the man was Eric and if I had anything to do with it he would be the manager! All the staff were very helpful in every way. The room was perfectly adequate with a great shower. We didn’t find it to be noisy although in the Old Quarter of Hanoi. Breakfast was not like in the pictures but good nonetheless. Buffet and a la carte. Nice staff and never too crowded to have a table. Great location. A few blocks away was our favourite outdoor bbq and also a wonderful Indian restaurant. We tend to eat local with the one exception of a good Indian meal on occasion because it’s unavailable at home. We really liked this hotel and its sister hotel a few blocks away called The Little Diamond.
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Needs to try a lot harder
1/5
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carnojill on Jan 02, 2024
This hotel is not as advertised. Simply put they need to try a lot harder. The staff are rude and incompetent. The rooms are mostly clean in terms of floor, sheets and bathroom but everything is very tired and needs a good deep clean. Towels are provided but not enough and they're old. The hotel lobby is tired and we didn't even bother with breakfast which was included as it was served in the basement...this was a bit odd on its own. We had a fridge for the first few nights and then came back to our room after a day tour and it was gone. No communication, no apology, nothing. We didn't bother to mention it as everything else about the hotel was so mediocre and very very disappointing.
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My worst experience
1/5
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Manishnatoo2103 on Nov 23, 2023
I had stayed in this hotel for 2 visits. The first visit was from 6 Nov (1 Night) and the second one was from 9 Nov to 11 Nov (2 Nights). For the first visit, i booked a Triple room with Balcony. The room was ok and i did not have any complaints. However, my second visit turned out to be extremely disturbing for us. We had booked a Family Suite. We reached the hotel at around 2 pm, but our room was not ready. In fact, the front desk guy could not even locate my reservation. To give him some time, I went out for lunch and returned back after an hour. The frnt desk guy showed me my room which was supposed to be a family room (according to him). However, there was some luggage in the room. As such, I refused to enter the room since I did not want to enter into trouble with the other guest, whose luggage was kept in his room. So, I informed him to give me some other family suite, which he could not give. SO, we had no choice but to occupy the triple room with Balcony for our stay. Obliviously, we requested the front desk to refund back (not the entire money - but the difference between the two rooms). However, he refused to do it and spoke very rudely and asked us to cancel the room. However, I did not want to waste my money since it was a non redundable booking and I had on option but to stay in the hotel. We asked for face napkins (A basic thing which every 3* hotel is expected to have). However, they did not have any such thing. The breakfast was also very basic and not to the bare minimum standard of a 3 star property. Seeing the limited options for veg (not the hotel's fault that some of us are veg), we asked for honey. However, the hotel did not even have honey, which is to be applied to the bread. And this is only the beginning of the story. The hotel forgot to collect payment from us for our first visit. I returned back to India and the front desk staff contacted me for the payment. By that time, I had posted a very brief feedback about the property on some booking portal. I readily agreed to pay and made the payment. The moment the payment was made, the tone of the frot desk staff changed dramatically. He started calling me names and threatened to broadcast my negative feedback everywhere in Vietnam (i have whatsapp to prove my claims about this). However, I refused to take back my feedback and have gone ahead to post it on tripadvisor. I will not advise anyone to stay or not to stay in this property since everyone is his or her best judge. However, i felt that a front desk guy threatening people for giving a honest feedback does not go down well in any service industry. The basic thing which they could have done is to speak to us to understand our concerns and resolve it to the best of their ability. However, they chose the other way of threating to defame my name unless I do not take back my review on the othe site.
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Average stay
3/5
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PuneetSinghBhutani on Sep 08, 2023
Location is a good part , room size is ok considering the area and location. What I don't like was Breakfast spread , lack of English knowledge in case of restaurant staff and their lack of hospitality attitude. Front office staff was very good
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