26 Apr'24
27 Apr'24
1 room, 2 guests
Club Emerald
Chembur, Maharashtra | Fri, 26 Apr - Sat, 27 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹7,499
₹6,149
/ night + ₹900 tax
Club Emerald
4-star Hotel · Chembur, Mumbai
3.5
90+ ratings
Helpful Staff ·
Good Taste ·
Comfortable
AI generated highlights from recent guest reviews
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Swimming Pool
Concierge desk
Airport shuttle service
Room service
Air conditioning
Housekeeping services
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
About property
Club Emerald is a 4 start hotel located in the Central Suburbs district of Mumbai. It is 8 km away from Siddhi Vinayak Temple. Also it is merely 3 km from commercial Phoenix Market City Mall. It offers free Wi-Fi to its guests.
Guests can relax and de-stress themselves at The White Lotus Spa, salon and swimming pool. The Spa has 5 multi-therapy rooms and they have attached shower facilities. Club Emerald Hotel caters to business meetings, events, conferences and has Banquet facilities. The hotel provides free Wi-Fi internet access. It facilitates guests with facilities like buying tickets, free parking and concierge service. There's also 24x7 front desk, room service and security.
Club Emerald presents exclusive 30 Guest Rooms and Suites. Rooms are of 3 categories - Superior Rooms, Deluxe Rooms and Suites. The rooms are luxuriously furnished and facilitated with complimentary Wi-Fi access
They offer smoke-free rooms with air conditioning, 32" LED TVs, Tea / Coffee Maker, in-room electronic safes, housekeeping, premium toiletries and laundry facilities.
Club Emerald features multicuisine restaurant offering mix of Indian, Oriental and Continental dishes. Patio is an open restaurant offering South Indian, North Indian and continental dishes. The Nook offers a wide variety of cakes, pastries, freshly baked breads, puffs, rolls and chocolates. Adda is a bar cum lounge offering wide range of Spirits, Indian as well as Foreign Beers and Wines.Chhatrapati Shivaji International Mumbai Airport is, 5 km and Lokmanya Tilak Terminus is 2 km from Club Emerald. Some famous close proximity tourists destination are Phoenix Market City Mall (3 km), Pali Hill (7 km) Siddhi Vinayak Temple (8 km) , Powai Lake (8 km ) and Juhu beach ( 9 km)
For Business travellers, Bandra Kurla Complex and Servcorp are 5 km from the hotel.
Book now and enjoy world class services at Club Emerald
What people love the most about this property is its great location and classy ambience.
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See all 85 photos
₹6,149
+ ₹900 tax
/ night
₹7,499
18% off
No cost EMI from ₹2,350
Breakfast included
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
3.5
90+ ratings
5
20
4
30
3
30
2
7
1
6
3.4
4.3
4.1
3.7
3.6
AI generated summary from recent guest reviews
Location
3.0
Travelers are praising the hotel's central location, which is convenient for visiting the Bandra Kurla Complex (BKC) and the airport. They appreciate the proximity to public transportation and nearby restaurants. The last-mile reach, walkability, and road accessibility are also mentioned as positive aspects.
Public transportation
Nearby restaurants
Convenient Location
Service
1.2
Some travelers praised the staff for their helpfulness and friendly behavior, while others complained about delays and unprofessionalism. There were mixed reviews regarding staff knowledge and interactions. The check-in/check-out experience received mixed feedback as well. There were no specific mentions of 24*7 service or airport transfers.
Staff behaviour
Service
Value For Money
1.3
Guest perceptions of the hotel's "Value for Money" are mixed. Some feel it's overpriced, while others find it reasonable. No specific aspects mentioned as particularly good value or overpriced.
Value for money
Reviews
Unprofessional attitude of Mr.Vivek Chimboli at club emerald in chembur
2/5
·
Shalimaar on Aug 07, 2023
The person at the reception at night Mr. Vivek Chimboli was most unprofessional, rude , discourteous and bad mannered. There was no water in our washroom due to air block on 3 Rd August morning at 4.45 am . When we called at the reception no body picked up our call and we waited patiently till it was picked up by Mr. Vivek Chimboli after 15 rings where he spoke in a sleepy voice and said Its not my job to check and I will ask the maintenance staff who arrived after a while.We had to call him multiple times as we were not given forks and spoons in our packed breakfast of fruits to which he replied irritably that the restaurant is closed and he cannot do anything. We were not given tea cups also to which he replied it's not my job to see to all this. For every trouble we faced he replied in a very impolite manner. On telling him this is not how you speak to a guest he told us to go write it all in the feedback. We complained about all this to Mr Sayed who is the manager.he assured us that he had taken mr Vivek to task. But today again when we returned at night the same discourteous attitude was faced by us from Mr. Vivek Chimboli. Such people who think customers are at their mercy and that he can write off anyone is not fit to be in the hospitality industry. If required I can post the text messages exchanged by me with Mr Sayed on the hotel cell number. I hope this is taken seriously and steps taken against such people. Sonal Gandhi Room no 337 and currently in 307. 9825041969.
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Unprofessional and cheater staff
1/5
·
GrandTour34456259805 on Dec 15, 2022
They charged twice I stayed with my family members. At the time of check out i paid completely and i am having all receipts and bank statements for the same . 2 of my family members stayed for another day and i paid for them as well in advance but the hotel management charged twice to them and it was very odd hours so they couldn’t connect with me i wrote so many mails and called them many times , they agreed it on phone that they ll check it and refund the amount, its beed more than 6 months but i havnt received any call or message from the hotel management
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Nice Stay
4/5
·
sri18 on Jul 05, 2022
There being a family wedding in Chembur in May, we had booked a Suite and 3 deluxe rooms at Club Emerald, located in Chembur for two nights. We had done the bookings in advance and on the day of check in, the staff were courteous and soon we were ushered into our suites (the deluxe rooms booked by us were also upgraded to Suite…a nice gesture). Thanks for the same. It was quite spacious having a large bedroom as well as sitting room with sofa cum bed. The rooms were clean and well maintained and the beds were soft and comfortable. A special thanks to Akash at the Front desk who had been very helpful throughout the booking process as well as during our stay. All the other staff were also very courteous, helpful and efficient. We only partook of breakfast on the last morning before check out. The food was basic and quite limited but made for a decent repast. I believe a few more items added to the menu would have elevated the Club. Overall, a nice experience.
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Worst experience ever
1/5
·
AanchalS6 on Jun 13, 2022
It was worst experience ever. Nothing seemed to work right from the moment I reached the hotel. And I paid 7000 for this terrible night. As I reached the hotel, no one offered to help me with my bags. No one offered me to show my room. As I moved towards the elevator, I spot a big fat rat near the passage which was going towards the hotel restaurant. It was 9:45 in the night, and I had prepaid the tariff, so I had no option but to stay. I also brought it to attention of the staff at the reception, but he said 'baarish mein kabhi kabhi aa jate hain'. He seemed completely unsurprised about the rat being there. As if it is a regular occurrence. Then when I reached my room, it was dirty beyond my worst nightmare. Seemed like the rooms have never been clean. I asked for another room and it was even worse, it had spit stains on the wall!!! And then they showed me another room which was slightly okay and I was tired as it was 10:30 by that time that I said yes. Another point to keep in mind is overcharging the rooms in pretext of having heavy demand and hotel being sold out, while I only saw 3 vacant rooms!!! Morning was no good either. For breakfast there were not any decent option. They had sambhar and chutney, but no south Indian. When I asked for it they asked me to put it in poha and eat. I asked for some dosa or eggs to be prepared but they told me that the kitchen was closed. At 8:30 in the morning. Again reminding that I paid 7000 for this stay!!! While checking out again when I asked for help with my bags, the answer was 'Aapko help chahiye?' That's when my driver came to help me. I feel completely cheated off my money and I highly recommend to steer away from this hotel
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My 4 day experience in club emerald
4/5
·
715osamam on Aug 14, 2021
It was a good experience staying for 4 days in the emerald club room. The receptionists were very supportive, understood good English and were very helpful and cooperative, especialy Mr. Sandeep. He made my travel journey way easier. The restaurant was clean, the food was delicious even though its only vegetarian resturant. Things that I noticed that need improvement are the laundary as sometimes the blanket came is not as clean as I would expect from a high level hotel and the wifi was not stable and was interrupted many times for hours. Otherwise, it was a good stay with them.
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Location
Chembur, Mumbai, Maharashtra, 400071
Rooms available
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Suite Room
300.0 sq.ft · City view
Accessible by elevator
Air conditioning
Attached bathroom
Bottle of Water
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
₹6,149
+ ₹900 tax
/ night
₹7,499
18% off
No cost EMI from ₹2,350
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Deluxe Room
250.0 sq.ft · City view
Accessible by elevator
Air conditioning
Blanket
Bottle of Water
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹859
/ night
by
₹6,150
+ ₹900 tax
/ night
₹7,500
18% off
No cost EMI from ₹2,350
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5/5
How guests rated this hotel
4
Location
4
Rooms
4.5
Service
5
Value
3.5
Hygiene
₹4,797
+ ₹587 tax
/ night
₹8,899
43% off
Price breakup
1 room x 1 night
₹8,899
Coupon discount
-₹98
Property discount
-₹4,004
Price after discount
₹4,797
+ ₹587 tax
3.5/5
How guests rated this hotel
3.5
Location
3.5
Rooms
3.5
Service
3.5
Value
4
Hygiene
₹6,300
+ ₹840 tax
/ night
₹7,000
9% off
Price breakup
1 room x 1 night
₹7,000
Coupon discount
-₹700
Price after discount
₹6,300
+ ₹840 tax
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
4
Service
5
Value
4
Hygiene
₹4,630
+ ₹567 tax
/ night
₹5,699
17% off
Price breakup
1 room x 1 night
₹5,699
Coupon discount
-₹94
Property discount
-₹975
Price after discount
₹4,630
+ ₹567 tax
4.5/5
How guests rated this hotel
4
Location
4.5
Rooms
4.5
Service
4
Value
4.5
Hygiene
₹7,499
+ ₹900 tax
/ night