21 Apr'24
22 Apr'24
1 room, 2 guests
Amaya Hotel
Rampur Garden, Uttar Pradesh | Sun, 21 Apr - Mon, 22 Apr | 1 Room, 2 Adults
General
Amenities
Rules
Reviews
Location
No rooms available
Amaya Hotel
3-star Hotel · Rampur Garden, Bareli
3.0/5
(47 reviews)
Amenities
WiFi services
24-hour front desk
Air conditioning
Housekeeping services
Lift/ Elevator
Property rules
Check-in: After 12:00 PM, Check-out: 11:00 AM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
See all 24 photos
Location
Rampur Garden, Bareli, Uttar Pradesh, 243001
Ratings & reviews
3.0/5
(47 reviews)
5
10
4
13
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10
Location
Rooms
Service
Value
Hygiene
WORST HOTEL MANAGER I HAHD EVER SEEN
1/5
·
Happiness44233584069 on May 19, 2023
To , Any responsible Authority of Hotel Amaya Bareilly, Today , Mr Arun Kumar Singh CGM Hotel Amaya Very Badly Misbehaved While I requested only a out source Audio requirement for my Business Event . While He can communicate Politely that hotel policy does'nt Allow he Started shouting and said i don't bother about any event i will not do any event i requested other Staff To Provide Senior Authority Nos and Contact Details Then He Came Out And Started Fearing Me that he will Do police Complaint Against me . worst person in Hotel Mr. Arun Kumar Singh don't know how to talk with customers very arrogant Don't Have Business sense and how to deal with Customers . this worst behavior with a corporate customer by such a reputated Hotel's Employee is never expected . entire U.P. And Uttrakhand I use to stay and organise business events but such person i had never seen in my life
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Nice stay
5/5
·
Deepaknath123 on Aug 31, 2022
Hotel location is very good and staff is professional, food is very tasty and room size is good.This hotel is located near railway station and is very good for corporate guest,we have done many events there.
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Company visit
1/5
·
ankitkumarkalhir on Apr 17, 2022
Very bad hotel service is very bad and flush and bath problems water issue electricity issue staff issue many more issue they have i am not stay next time in this hotel i suggest nobody stay in this hotel.
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Nice hotel with good food
4/5
·
Tushar1406 on Dec 11, 2019
We celebrated the engagement ceremony of my sister here and the services of the hotel were quite good. Food was also nice with so many options and staff was cooperative. I would recommend Amaya to anyone for a small family gathering in Bareilly.
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ABSOLUTELY UNETHICAL STAFF
1/5
·
ankitsalsa14 on Oct 26, 2019
Good hotel but The staff here is hardly trained in any aspect of customer dealing. They display nil professionalism and appear hardly interested in their jobs, besides they lack ethics. They treat customer as a burden and dont hesitate in lying openly. Not for once did i get any apology for the following i faced. Instead i left with a frustrating experience. I came here for an official trip from 01 oct 18 to 18 Oct 18 and stayed there at room no 101. Following is what i faced I booked telephonically through their customer service agent Mr Vikas Singh. I had clearly told them that I require accomodation and transport for office from the hotel. The quote made by him was Rs 2250 for stay and Rs 300 for transport. I was also offered a pair of complimentary laundry daily and was also assured that the breakfast would be served timely so that i wont get late to work. I stayed there for 18 days out of which i used transport for 12 days. Following is what happened 1) I was billed for laundry and Mr Vikas abruptly backed out of his offer he made telephonically saying laundry comes under "package" and I WASN'T GIVEN A PACKAGE. I had to struggle a lot to get that cancelled. 2) The breakfast was never served on time and i was late for office everyday. 3) The general manager was never interested in taking my feedback inspite of leaving message for him everyday. I also left a note in his office while checking out but never got a call back. 4) Quite a no of times, transport was never on time. Also they tend to wait for other customers to share the cab. This lead to me missing my lunches a few times. 5) One of the room service staff entered my room without knocking and took water bottle without asking permission. I was surprised. 6) Inspite of my repeated requests well on time before check out, the bill wasnt prepared till the moment i had to check out. Hence i had to come back again. Finally, 6) while checking out, Mr Vikas backed out of his offer AGAIN and falsely stated I WAS GIVEN "A PACKAGE", hence contradicting his earlier statement during laundry. This time i was compelled to pay transport for all 18 days, including the 06 days i didnt use transport. The audacity of them twisting their statements just to earn few extra bucks from customer left me unpleasantly baffled. I was cheated openly and I couldn't do anything as no one was interested in listening to my story. Overall, The hotel is nice but the staff's standards is surprisingly frustrating. You can definitely give it a miss. Still If someone is determined to stay in this hotel, my advice is to keep all the communication on mails so that they don't back out just when you are checking out.
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