20 Apr'24
21 Apr'24
1 room, 2 guests
Central Heritage Resort & Spa
Chauk Bazaar, West Bengal | Sat, 20 Apr - Sun, 21 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹6,736
₹3,570
/ night + ₹428 tax
Central Heritage Resort & Spa
4-star Hotel · Chauk Bazaar, Darjeeling
3.5/5
(682 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Concierge desk
Room service
Bar
Housekeeping services
Business center
Restaurant
Property rules
Check-in: After 02:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
See all 133 photos
DEAL OF THE DAY
₹3,570
+ ₹428 tax
/ night
₹6,736
47% off
No cost EMI from ₹1,333
Location
Chauk Bazaar, Darjeeling, West Bengal, 734101
Ratings & reviews
3.5/5
(682 reviews)
5
263
4
179
3
102
2
43
1
82
Location
Rooms
Service
Value
Hygiene
Central Heritage Resort and Spa: Stepping Back in Time with Warm Service (But Not-So-Warm Rooms)
4/5
·
Fearless05333961057 on Feb 21, 2024
The Good: Vintage Charm: The hotel's classic architecture and furnishings transported me back to a bygone era. It was a delightful escape from the ordinary. Top-Notch Service: The staff were incredibly attentive and helpful, making my stay truly enjoyable. Delicious Cuisine: The food at the hotel's restaurants was flavorful and satisfying. Room for Improvement: Chilled to the Core: While the bed heaters were a nice touch, the room itself remained quite cold, especially for a place known for its chilly climate. A room heater would have made a significant difference in comfort. Overall: Central Heritage Resort and Spa offers a unique and charming experience with excellent service and delicious food. However, the lack of proper heating in the rooms could be a significant drawback for some, particularly during colder months. If you're looking for a nostalgic stay with exceptional service and don't mind the possibility of a chilly room, this hotel might be a good fit. However, if warmth is a top priority, you might want to consider other options.
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Worst - refund not credited over a month now
1/5
·
RahulS5169 on Jan 13, 2024
Booking amount (40k) not refunded for a month now. followed up multiple times over email and call. Now they have stopped taking calls as well. Worst customer service. Actual first we booked directly with Hotel which we cancelled and then booked thru Agoda … they promised to provide room at ground level as we were travelling with 2 Sr citizens but at the time of check in they flatly denied and gave us rooms on second floor.
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Very poor property when other choices are out there
1/5
·
Wild_World_Traveller on Dec 19, 2023
The hotel is split into two buildings ... even though the "newer" one has a elevator there are still difficult stairs to navigate on each level. The rooms in the new wing (with elevator) are old and shabby. Windows aren't sealed well (great for Himalayan cold, and there is not central heating but you can hire a heater if you wish - and one is available). Hot water has limited hours, but then it could only be described by any of our group as warm .... Noise from outside is noticeable at night, as are dog packs who fight in the lane-ways behind the hotel. Breakfast was very poor, with limited options and minimal staff support. Front office staff tried to be helpful, but the property lets them down. Cannot recommend this property - it seems to be stuck in the old "ITC" mentality.
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The resort is a visitor’s paradise
5/5
·
Sherpa24096555755 on Nov 19, 2023
The resort is located near the shopping hub (The Mall Road) and the mighty Kanchenjunga is visible from the lounge as well as Annexe Building. The hotel is very clean, has heritage rooms and the entire team right from the reception to room service to house keeping to dining staff is very courteous and helpful. The food is hygienic and tasty. Also the cab service arranged by the hotel is extremely reliable.
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Disappointing stay
2/5
·
AsitDas on Nov 18, 2023
I really was a bit disappointed Because The room that was offered to me was in a different building across a main road which was never mentioned in their website. There is a lift, but the room numbering and lift were rather confusing c.a. room 201 in first floor, but room 205 could be in a different floor, very difficult to negotiate The room that was allotted to me was very irregular in shape, not only disturbing but also I think not proper according to Vastu Front desk, if not rude, was not welcoming either Forget about views of Kanchenjhungha if that was what you are looking at Yes a lot of afternoon sunshine, I enjoyed basking Not far from the Mall, but not either in it Overall I was disappointed
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Rooms available
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Heritage Club King Room with Fireplace
476.0 sq.ft
Desk
Electric blankets
Private bathroom
Shower
Toilet
+ 3 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
DEAL OF THE DAY
₹3,570
+ ₹428 tax
/ night
₹6,736
47% off
No cost EMI from ₹1,333
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹3,870
+ ₹465 tax
/ night
₹7,303
47% off
No cost EMI from ₹1,445
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
+ 1 other inclusions
DEAL OF THE DAY
₹4,989
+ ₹599 tax
/ night
₹9,414
47% off
No cost EMI from ₹1,863
Heritage Club Room with Fireplace
294.0 sq.ft
Desk
Electric blankets
Private bathroom
Shower
Toilet
+ 3 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹389
/ night
by
DEAL OF THE DAY
₹3,570
+ ₹428 tax
/ night
₹6,736
47% off
No cost EMI from ₹1,333
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹3,870
+ ₹465 tax
/ night
₹7,303
47% off
No cost EMI from ₹1,445
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹579
/ night
by
+ 1 other inclusions
DEAL OF THE DAY
₹4,989
+ ₹599 tax
/ night
₹9,414
47% off
No cost EMI from ₹1,863
Super Deluxe Room
275.0 sq.ft
Electric blankets
Private bathroom
Shower
Toilet
Towels
+ 2 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,000
+ ₹480 tax
/ night
₹7,547
47% off
No cost EMI from ₹1,493
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,301
+ ₹516 tax
/ night
₹8,115
47% off
No cost EMI from ₹1,606
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
DEAL OF THE DAY
₹5,420
+ ₹650 tax
/ night
₹10,226
47% off
No cost EMI from ₹2,023
Deluxe Room
264.0 sq.ft
Desk
Electric blankets
Private bathroom
Shower
Toilet
+ 3 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,000
+ ₹480 tax
/ night
₹7,547
47% off
No cost EMI from ₹1,493
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,301
+ ₹516 tax
/ night
₹8,115
47% off
No cost EMI from ₹1,606
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
DEAL OF THE DAY
₹5,420
+ ₹650 tax
/ night
₹10,226
47% off
No cost EMI from ₹2,023
Superior Room
234.0 sq.ft
Desk
Electric blankets
Shower
Toilet
Towels
+ 2 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,000
+ ₹480 tax
/ night
₹7,547
47% off
No cost EMI from ₹1,493
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹479
/ night
by
DEAL OF THE DAY
₹4,301
+ ₹516 tax
/ night
₹8,115
47% off
No cost EMI from ₹1,606
Room with Breakfast & Lunch/Dinner
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹669
/ night
by
+ 1 other inclusions
DEAL OF THE DAY
₹5,420
+ ₹650 tax
/ night
₹10,226
47% off
No cost EMI from ₹2,023
Similar hotels in Darjeeling
4/5
How guests rated this hotel
4.5
Location
4
Rooms
3.5
Service
3.5
Value
4.5
Hygiene
₹7,125
+ ₹855 tax
/ night
₹9,500
23% off
Price breakup
1 room x 1 night
₹9,500
Property discount
-₹2,375
Price after discount
₹7,125
+ ₹855 tax
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
4
Service
3.5
Value
3.5
Hygiene
₹3,163
+ ₹400 tax
/ night
₹4,500
27% off
Price breakup
1 room x 1 night
₹4,500
Coupon discount
-₹167
Property discount
-₹1,170
Price after discount
₹3,163
+ ₹400 tax
1/5
₹2,940
+ ₹360 tax
/ night
₹3,000
2% off
Price breakup
1 room x 1 night
₹3,000
Coupon discount
-₹60
Price after discount
₹2,940
+ ₹360 tax
4/5
How guests rated this hotel
3
Location
3.5
Rooms
3.5
Service
3
Value
3.5
Hygiene
₹2,000
+ ₹240 tax
/ night
₹4,000
47% off
Price breakup
1 room x 1 night
₹4,000
Property discount
-₹2,000
Price after discount
₹2,000
+ ₹240 tax