Jet Airways Customer Support

Jet Airways Customer Support

Are you anxious about your flight booking? Do you need answers to dozens of questions? Worry not; you’re not alone. Jet Airways adeptly manages countless passenger queries with customized solutions on a daily basis.

You can contact Jet Airways customer care in your city. The airline has contact centers operating 24x7 across 6 cities in India, including, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata and Mumbai. If you live in another city apart from these, all you need to do is dial Jet Airways customer care number 3989 3333 by prefixing the code of the nearest metro city. Alternatively, you can also get answers you seek by calling Jet Airways’ toll free number +91 8039243333.

For anything related to flight reservation, dial Jet Airways’ contact number, +91 22 3989 3333. Note that you can only connect with this contact number via your MTNL or BSNL land line. Refer to the table that is updated with Jet Airways’ helpdesk numbers and reservation/online booking contact details specific to your city.

You could even write to the airline on the Jet Airways e-mail ID,, or call +91 22 6121 1000 anytime between Monday to Friday from 0900 hours to 1730 hours at the registered Jet Airways’ office address: Jet Airways (India) Limited, Siroya Centre, Sahar Airport Road, Andheri (East), Mumbai - 400099, India.

If you are a JetPrivilege passenger, find instant help from guest service executives between Monday to Sunday from 0630 IST to 0030 IST on +91 22 3989 3333 or 08039243333. Flying has never been easier.


1.What if I want to modify my ticket?

Jet Airways has introduced a new policy of Zero Penalty Fees. This policy does not charge you any fee for making changes or canceling your bookings within 24 hours. This policy is available on and also on the Jet Airways mobile app.

2.How can I change/cancel my bookings?

If you want to change or cancel your bookings then you can do that from the “Manage Booking” facility on the Jet Airways site and the mobile app.

3.Is the Zero Penalty Fee applicable on all modes of payment?

The “Zero Penalty Fees” is not eligible if the booking has been made through net banking, Maestro debit cards, Diners credit cards, Cash cards, and American Express credit cards.

Customer Support Center Details

Chhatrapati Shivaji International Airport Mumbai
  • Siroya Centre, Sahar Airport Road, Andheri (East), Mumbai, Maharashtra 400099
  • Mon - Fri 09:00 hrs – 17:30 hrs.
Bengaluru International Airport Bangalore
  • 1-4 M-Block, Unity Building, J C Road, Bengaluru 560002
  • 91 80 3989 3333
Rajiv Gandhi International Airport Hyderabad
  • 2nd Floor, Flat No. 203, Summit Apartments, Hill Fort Road, Adarsh Nagar, Hyderabad – 500004
  • 91 40 3989 3333
Indira Gandhi International Airport New Delhi
  • Terminal 3, New Delhi, Delhi 110037
  • 91 11 3989 3333
  • Mon – Sat,09:30 hrs – 18:00 hrs
Kamaraj Domestic Airport Chennai
  • Thapar House, 43/44 Montieth Road, Egmore, Chennai 600 008
  • 91 44 3989 3333
  • Mon – Sat,09:30 hrs - 17.30 hrs
Netaji Subhas Chandra Bose International Airport Kolkata
  • 18 D, Park Street, Stephen Court, Kolkata 700071.
  • 91 33 66250444
Cochin International Airport Kochi
  • BAB Chambers, Ground Floor, Opp. Cochin Shipyard, Atlantis Junction,Cochin 682 015
  • 91 484 2359633,2358582 / 2358851
Sardar Vallabhbhai Patel International Airport Ahmedabad
  • Ratnanabh Complex, Opp. Gujarat Vidyapith, Income Tax, Char Rasta, Ashram Road, Ahmedabad 380006
  • 91 22 39893333
Goa International Airport Goa
  • Sesa Ghor, Shop No 7,8,9, Patto Plaza, Panjim, Goa - 403 001
  • 022 39893333
  • Mon – Fri,09:30 hrs – 18:00 hrs Sat 09:30 hrs – 15:30 hrs
Lohegaon Airport Pune
  • 243 / 244 Century Arcade, B/2 Narangi Baug Road, Off Boat Club Road, Pune 411 001
  • 91 22 3989 3333