GoAir Customer Support

GoAir Customer Support

If you’re planning to go all out for that upcoming trip, you wouldn’t want the slightest inconvenience to dampen your spirits. Flying with GoAir, this wouldn’t be a worry. You can ensure everything is on track and double check the nitty-gritties of your booking by calling GoAir’s customer care. Whether it’s a reservation you need to make or a last-minute cancellation, you know who to call!

Are you in a rush to contact the airline? Simply call one of the GoAir customer care numbers, 092-2322-2111 or 020-2566-2111, and you’ll be halfway through to them. You could also get connected via GoAir’s toll free number 092232 22111.

Located in Mumbai, GoAir’s office address is Go Airlines (India) Ltd., 1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025..

The above is in addition to airport offices across 23 cities in India, which include MUMBAI Look at the table for the telephone number for your city to contact the nearest GoAir airport office.

If by chance an emergency demands you to cancel your ticket, you can easily enquire about the refund by writing to GoAir’s e-mail ID refunds@goair.in, with your PNR details.

Voice your grievances to the Nodal officer on nodalofficer@goair.in. If you liked the experience or think that certain things need to be changed, express yourself by filling out the feedback form while the airline works towards making things better.


1.Can I modify my reservations?

Yes, GoAir allows customers to make changes in their bookings. Changes should be made at least 2 hours prior to the scheduled time of departure.

2.What changes does GoAir allow for reservations?

GoAir allows passengers to make the following cancellations or changes to their reservations:

  • Destination
  • Travel date
  • Travel time
3.Is there any fee for cancellation of bookings?

Yes, GoAir charges you a fee of INR 2,950 for cancellation of your bookings.

4.Where can I make changes/cancel your bookings?

You can make changes in your bookings from www.cleartrip.com, the airport ticketing counter, or the GoAir Customer Call Center.

Customer Support Center Details

Chhatrapati Shivaji International Airport Mumbai
  • Chatrapati Shivaji International Airport, Terminal 1, Mumbai - 400099.
Bengaluru International Airport Bangalore
  • G-181, Kempegowda International Airport, Devanhali, Bengaluru - 560300, India.
Rajiv Gandhi International Airport Hyderabad
  • GMR Hyderabad International Airport Ltd, Shamshabad, Telangana State, Hyderabad – 500409
Indira Gandhi International Airport New Delhi
  • GoAir Terminal 1D, IGIA Airport, PALAM, New Delhi – 110037.
Chennai International Airport Chennai
  • Kamaraj Domestic Terminal, Chennai Airport, Chennai-600027
Netaji Subhas Chandra Bose International Airport Kolkata
  • Upper Departure level, New Integrated Terminal Building (NITB / T2) N. S. C. B. I, Kolkata, WB 700 052.
Cochin International Airport Kochi
  • GoAir Domestic Terminal Kochi International Airport Limited, Nedumbasserry, Kochi – 683111
Sardar Vallabhbhai Patel International Airport Ahmedabad
  • Sardar Patel New Domestic Building, Sardar Nagar, Ahmedabad - 380003, India.
Dabolim Airport Goa
  • Domestic Departure Terminal, Civil Enclave Dabolim Airport, Goa – 403801.
Lohgaon Airport Pune Pune
  • Lohgaon Airport Pune, Maharashtra.