Etihad Airways

Etihad Airways


FAQs

1.Can I cancel my bookings at Etihad Airways?

Yes, you can cancel your bookings at Etihad Airways. Though, cancellation may attract a fee, which will depend upon the fare rules of your ticket.

2.Will I get a refund for cancellation of my bookings?

Yes, you will get a refund; but the refund may be applied as per the fare rules. The local offices and global contact centers of Etihad Airways charge refund fee.

3. Is there any other fee charged while making a cancellation?

Yes, if your cancellations are made within 96 hours of the scheduled departure then a 10% additional fee is charged on the applicable cancellation fee.

4.Is there anything I should know before canceling the tickets and making a refund?

Yes, before you cancel your bookings and request a refund, you should know the following:

  • Tickets are refundable and have not been used
  • Tickets should have been issued more than 5 days earlier
  • Cancellation should be done at least 2 hours before departure
  • Tickets should have been purchased using a single credit card
  • Tickets should not have been exchanged
5.Till when can I make changes in my bookings?

Changes in your bookings can be done 4 hours prior to the scheduled departure of your flight. You may make changes through ‘manage my booking’ option as it won’t charge you with the Global Service Fee (GSF).

6.Can I transfer my ticket to another person?

No, you cannot transfer your ticket or switch names with friends or family members.

7.Can I make changes in my bookings when the bookings are done through a travel agent?

Yes, if your bookings have been done through a travel agent or through another website, you can make modifications. You need to contact the booking agent or website for the same.