Diverse Services To Look Out For At Delhi Airport

Spread on an area of 5,106 acres and with over 35 million passengers bustling annually, Indira Gandhi International Airport, Delhi, is the largest airport in India in terms of both area and total passenger movement. Named after the former Prime Minister of India, Indira Gandhi, in 2010, IGIA has been internationally awarded as one of the best airports on several occasions.

Located in Palam, which is 15km away from south-west of New Delhi Railway Station, IGIA has several amenities to look out for. You may be on a layover, sleepover or just quickly passing through, this airport has services and facilities designed just for you. Let’s find out how you can make the best use of them.

Transport facilities to and from Indira Gandhi International Airport

By Air

With three terminals, IGIA is a focus destination or major hub for several Indian carriers. The terminals 1 and 2 are for domestic operations and terminal 3 is for both international and domestic operations.

Mumbai to Delhi flights and Dubai to Delhi flights are the most frequent and busiest domestic and international routes at this airport.

By Rail

Palam Railway Station is the nearest one located 4.8km and 12km away from terminals 1 and 3 respectively. Passenger trains are regular between these stations.

The Delhi Airport Metro Express Line is served at airport’s terminal 2 and 3. This line extends from Dwarka Sector 21 to the New Delhi Metro Station.

By Road

Connected by the 8-lane Delhi Gurgaon Expressway, the Delhi Transport Corporation (DTC) provides air-conditioned low-floor buses regularly between the airport and the city. There are several metered taxis that can be hailed from terminals T3 and T1C to reach any part of Delhi.

Services for the passengers at Delhi Airport

There is a wide variety of outlets at Delhi to cater to your needs.

To Relax

The airport has facilities to rest, relax and rejuvenate for a comfortable onward journey.

  • Hotel @ Terminal: Located at terminal 3, guests must have pre-booked rooms and must have a departure from International or Domestic flight from Terminal 3 within 24 hours.

  • Lounge: Air India, Allways VIP Guest service, ITC Lounge, Plaza Nap & Shower, Plaza Premium and the AMEX Platinum Lounge are available for layovers at terminal 3.

  • Sams Snooze at My Space: This newly added dimension to the airport lounge provides sleeping pods and pay-per-use lounges at terminal 3.

  • Spa: O2 Spa, available on terminal 3, offers a perfect amalgamation of Thai concepts with Indian elements for rejuvenation. Located at terminal 1D, Heaven on Earth is a perfect choice for a quick relaxation retreat.

To Shop

There are several stores available at the airport for a retail therapy equivalent to the ones at a shopping mall.

  • Apparel: Biba, Brooks Brothers, Fabindia, Go Colors, Lacoste and Levi’s are all available for apparel shopping at either T3 Domestic or International Departures.

  • Beauty and Wellness: Patanjali at T2 departures, Apollo Pharmacy as T3 International departures, Guardian Pharmacy, Lakme at both Domestic and International T3 departures, and the Body Shop at T3 Domestic departures are to look out for.

  • Convenience, Travel and News: Relay and WH Smith are available for the best travel essentials.

  • Basecamp, Delsey, Gute Reise, Samsonite and Travel Goods offer the best travel accessories at the airport.

  • Duty Free: Armani Exchange, Brics & Piquardo, Coach, Delhi Duty Free and Ethos are all available at T3 International departures.

  • Electronics: Croma Zip and Gadget Point.

  • Jewellery & Gifting: Amrapali, Pandora, Swarovski, Tanishq and Tribe Amrapali are available at T3 departures.

  • Hamleys is the oldest and largest toy shop in the world, available at Delhi Airport.

  • Packed foods & Confectionery: Bikano, Chokola, Great Foods of India, Haldiram’s and Karachi Bakery are available at departures.

  • Pens, Watches & Sunglasses: The departures have Helios, Rado, Sunglass Hut and William Penn.

  • Perfume & Cosmetics: Biotique, Forest Essentials, Kiko Milano, Mac and Nykaa.com can be found at T1 and T3 departures.

  • Souvenirs & Gifts: Delhi Bazaar, Ferns & Petals and Indian Delite are the best to take back memories with you.

  • The Cellar is proud to serve you at IGIA with their widest selection of fine wines, spirits and beers in the area.

To Eat

Be it a quick bite or casual dining, Indira Gandhi International Airport has a lot to offer in terms of keeping your hunger at bay.

  • Casual Dining: Au Bon Pain, Buddy Bar, Café Delhi Heights, Delhi Dare Devils Bar, Grid Bar, Ile Bar, Street Food by Punjab Grill and the Irish House are some of the best restaurants to dine at during your departure.

  • Bakers Street, the only coffee shop in the airport, is a first-class European style bakery and café that serves hot teas and Italian Brewed coffees. The opulent dessert like tiramisu and pastries like cheesecakes are the most sought-after delicacies.

  • Food Court: Bercos, a Chinese and Thai restaurant, and Café Delhi Heights, a typical restaurant with Dilli vibes, are available at T3 International departures.

  • Quick Service Restaurants & Grab N Go: @Cafe, 4700 BC, Belgian Fries, Buno and Kaffa, Chaayos, Chicago Pizza, Ckrushh Juice Bar, Costa Coffee, Cream Bell, Curry Kitchen, Dilli Streat, Dominos, Falafel Express, Flying Bites, Fresh & Healthy, Grab & Fly, Gujrati Svado, Haagen Dazs, Idli.com, Ile Bar, Joost, Kamat’s, Keventers, KFC, Krispy Kreme, L’opera, Mad Over Donuts, Masala Twist, McDonalds, Moti Mahal Deluxe, Mumbai Central, Nathu’s, Nizam’s, Noodle, Pizza Hut Express, Punjabi Kulfi, Subway, Sugar & Spice, Taste of India, Tea Halt, the Food Street, Tiffin Express, Urban Food Market, Vaango, Wow Momo, and Yo China are available at arrivals, departures or both.


  • Park and Fly: This dedicated area with superior security features requires you to pre-book parking space at Delhi Airport for stress-free parking.

  • Allahabad Bank, Andhra Bank, Citibank, IndusInd Bank, Kotak Mahindra Bank, Punjab National Bank, SBI, SBI e-Lobby and Union Bank of India’s ATMs are available at arrival, departures or both.

  • Baggage Protection Services for air travellers provide services like pre-weighing baggage to conform to carrier regulations, information on ever-changing travel restrictions and preventing mishandling, manipulation and damage using baggage wrapping system.

  • Booking facilities such as Akbar Travels, DMRC Ticketing, Indo Canadian, Make My Trip and Taj India Tours are available at the airport.

  • Cab services available at the airport include WTi cabs, Meru cabs, Mega cabs, ITDC, Carzonrent, and Black and Yellow Taxi.

  • Foreign Exchange: Central Bank of India, Centrum and Punjab National Bank provide foreign exchange facilities through its counters located at the airport.

  • Medanta: The Medicity is located at both the Domestic and International terminals for state-of-the-art patient care and in-terminal medical facilities.

  • Airport Kruz is wheelchair service that provides both manual and automated wheelchairs on a chargeable basis to passengers travelling from T3 at Delhi Airport.

  • Airtel comes with integrated telecom services with a counter at the T3 arrival area with a range of services like selling of pre and post-paid connections, value-added services, activation of sim connections, world calling sims/international services, PCOs and laptop charging stations to cater to networking needs.