by Joanna G on May 16, 2013
i had stayed in this hotel for 5-6 times for my business trips. their friendly staff, centralized but not too noicy location, super great hardware, room are sleeky and clean ...lounge is beautiful...what more you need? the staff in lounge is extremely friendly and also being helpful. SPG previlage always feels at home and being taken care of. very comfortable bed. if i have to be picky to point out place for improvement, the shower water could be stronger...
by Carole M on May 15, 2013
Our stay at this hotel was part of a Viking River cruise. It is beautiful, sleek and modern in design and decoration. All of the amenities in the room were first class, especially the bathroom, and the bed was the most comfortable on our trip. We went to the buffet for breakfast and dinner and found it to be excellent.
by mbrof on May 19, 2013
We were disappointed with the brunch. There are really not many breakfast options. It it nice for those with no fish and seafood allergy, but for vegetarians or people who can't eat shellfish there is no much offer, even though the spread of dishes is big. The service and atmosphere was also not what we expected for a Westin, in order to make few more RMB they put tables next to the escalator, it gives a feeling of eating at a food court in a shopping mall!, We asked to change table, the staff was not really accommodating until we requested to speak with a manager.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.