by David G on Jul 05, 2015Hotel
My first comment on this hotel must go to the staff who were simply outstanding. They were friendly, polite, courteous, you get the picture. Secondly, my balcony had
a fantastic view of the lighthouse and sea. I never wanted to leave! It is also spotlessly clean.
The only bad point was the food. It is easy to see that Portugal is not the food capital of the world. Breakfast is a buffet but you end up being careful to choose the right options and have the same every day. I ended up choosing lots of fruit and soggy croissants. Avoid the coffee. If you want hot food I would suggest using one of the hot plates or it'll be cold when you get to your seat.
Don't let that put you off though, this is a small price to pay for a very good, clean hotel. Simply don't book full board.
by Maurice H on Jul 03, 2015Hotel
The hotel was lovely, clean and check in was efficient, rooms were spacious. Food was simple enough but good. One major recurring problem was service speed and lack of interest in the customers especially at the garden bar and dining are. Cascais is a very beautiful area and I would return. its an easy fix to be able to give a 5 star rating, it is a pity
by Kingy235 on Jul 02, 2015Hotel
We stayed here for 5 nights with a bunch of blokes playing golf. Rooms were good enough, Bar was good, pool area was good and the breakfast was good (although a bit cramped and hectic). This was my first stay in Cascais for 25 years and it's changed considerably. No longer a tired resort, it's full of life and vibrancy. We really enjoyed it and can't wait to come back. The golf was stunning too.
by Naro1982 on Jun 29, 2015Hotel
I had not a feeling to be in a 4 stars hotel. At the check in we were told there were no towels anymore available for the swimming pool: this can happen but the way how it was communicated was frustrating (as they did not care). The sink in the bathroom was stinking: I called three times and waited 35 minutes before somebody came to the room. The shower was not working properly and I informed the reception: nothing was done. Everyday there was a treasure hunt to get a sun bed. The air condition in the room was not working. The only positive aspect was the variety of the breakfast.
by BonViveurLondon on Jun 22, 2015Hotel
Poor, old fashioned rooms, bathroom cleaned now and again - very average food for a package tour crowd. Guests are either retired or golf parties, with an occasional family
Food is with chips and rice , no fresh seafood or Portugese specialities.
Needs to up its game or will spiral downwards.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.