by Miguel F on Oct 27, 2014Hotel
Very good location just near the Cascais bay. Its a calm place to stay in a great place to visit. The hotel is excellent like the most of Vila Gale's,
great facilities, restaurant, rooms and staff.
I recommend the sea view rooms.
by IsandBill on Oct 28, 2014Hotel
We spent a family holiday with my daughter, son in law and grandson.The hotel was very friendly and the service was good.The buffet breakfast had a good variety of hot
and cold fare with fresh omelettes/fried eggs etc available on request. Our room overlooked the reception and the entrance to the park which is worth a visit for children. Our room was large and comfortable and also had kitchen facilities,fridge which was discretely hidden behind folding doors. The hotel is located on the coast about a 10/15 minute walk from the centre or 5 euros by taxi. Walking back was slightly uphill but there are plenty of taxis available.In Cascais there are plenty of reasonably priced resturuantsand the standard of food was good. We also found lovely little eateries in the quaint back streets and are well worth a visit.Lisbon is also very accessible bty train form Cascais and is vey cheap. Generally we had no complaints but felt that the pool area, sun beds, tables etc would have benefitted from more regular cleaning. We enjoyed our stay at vila gale and will no doubt return in the not to distant future.
by farmlee on Oct 20, 2014Hotel
Our family stayed in Vila Gale in August for 2 weeks (aged 10 and 7).
Vila Gale is situated a 10 minute walk from the centre of Cascais on the right side of the town.
We had a spacious, modern corner room overlooking the pool and looking out to sea. Rooms and housekeeping are very good.
Downsides of our stay included no wifi in our room, breakfasts were adequate and the pool is on the small side and there was no kids club or activities. The bar also appeared pretty dead in the evenings. Despite these downsides, We would have no hesitation is recommending Vila Gale.
by Graham J on Oct 19, 2014Hotel
5 of us stayed in the hotel for a bits golfing holiday around some of the local courses. We didn't spend much time in the hotel but the staff were
very friendly, the hotel was clean and had all the facilities we needed, or could want.
The weather was fantastic for our 4 day trip and we could not fault the hotel. It was close to the centre of town, about a 10 minute walk at most, and our longest drive to a golf course was about 40 minutes.
by Bob M on Oct 27, 2014Hotel
This was our third stay at the Vila Gale Cascais. On each occasion our trips have been mostly paid for by redeemed loyalty card points, which shall remain our only
reason for three visits. There really isn't any other explanation intrinsic to the hotel that can explain it.
This is no reflection on the staff, who are unfailingly polite, sincere and helpful. Standards of cleanliness and housekeeping are also very high. Where the hotel has major failings in our view is in its food and its anonymity - you really could be anywhere in the world, for there is no sense of locality or history. There are no local maps or guides available, or, as far as the food is concerned, no obvious local produce on offer. Despite Cascais being a thriving fishing village, no locally caught fish or seafood is offered on the menu. On our second visit we witnessed a delivery of frozen fish...from Namibia. There is very little fresh food available at all really. Everything is either from a tin or from the freezer. Even the omelette, "made fresh for you", is actually from a box of instant liquid mix.
The Vila Gale business model no doubt works for the company and for the guests visiting as part of the increasingly common golf tours, which the company encourage, but for the guest wishing to experience something of the local culture, it falls way short. The business model also extends to guests being obliged to pay extra for services one usually finds to be price inclusive elsewhere, such as tea and coffee making facilities in the rooms, safety deposit boxes, wi-fi etc. I have to mention that the beds are very hard and rather uncomfortable.
We also thought that the expansion of the adjacent Farol Design Hotel might come to impact upon Vila Gale guests. Our last two nights were disturbed by a laser light display and pumping club music until after 3am - maybe the norm in Algarve resorts, but out of place with the calm and tranquility that characterises Cascais.
To return to the food quality, one of the company's current marketing slogans, Is "at first, it will make your mouth water, in the end you will always miss it". This perhaps loses something in the translation from Portugese, but I would suggest an alternative: "at first it will make your EYES water, in the end you will never want it again".
Come on Vila Gale, try harder!
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.