by katrin k on Sep 24, 2014Hotel
Very nice hotel property , in lovely location with wonderfull and quiet swimingpool,always with a free sun bed and umbrella .Nice comfy rooms with internet and also a great breakfast ,and excellent staff.
by louCork on Sep 10, 2014Hotel
This hotel is in an enviable location , with the quietest pool area we ever stayed in . Never a problem with getting a sun bed or an umbrella ,
reception supply pool towels and there is never a problem getting new ones. The rooms are lovely , we were lucky enough to be upgraded to a junior suite, facing the side road . I think all hotels of this class should have free wi fi in all areas. The breakfast is good with a nice choice , of course it gets a little boring after a few days . But you can take your breakfast outside which is a lovely touch . There is one woman cooking
Fried eggs or making omelettes but they need to have two people there as it causes a q to form quickly . The staff are really friendly and helpful . With plenty of local knowledge . I would return to this hotel again .
by stephen1912 on Sep 08, 2014Hotel
We stayed in the Vila Gale for two weeks in August 2014. This was a family holiday with our two adult children to celebrate our daughter's graduation. The hotel is really good and with the exception of the free Wi-Fi all of its facilities are first rate. We found the rooms to be excellent and comfortable and breakfast was busy but easy to get what you wanted from a wide range of buffet items. The staff were all really helpful and very friendly and were also very knowledgeable about the locality. The hotel pool is a little small but the town has several lovely beaches only a short walk away - however the sea is cold! Cascais is a really great base with Lisbon only 40 minutes on the train and places like Sintra a bus ride away - we chose to use public transport; although driving seems to be safe although I would not advise this in Lisbon! Cacais has loads of bars and restaurants and also quite a few historic buildings and art galleries. As such it is a really great place to come with masses to do.The free Wi-Fi in the hotel (which is only available in public areas) was the only real downside. Our two youngsters who are very into using electronic devices found the Wi-Fi erratic and a bit disappointing especially for a four star hotel. However this is really a relatively minor issue and did not have significant effect on our holiday. Improving this would however make the hotel even better than it is! Overall we had a great stay and would recommend this hotel.
by AzadAli on Sep 14, 2014Hotel
Nice property and good location. Great breakfast and excellent staff. Housekeeping is very poor and wifi will frustrate the best of us. Except for the unkept rooms, the rest of the property is great and you can walk to a variety of places to eat. Travellers need to be wary of airport transfers. The arranged transfer tried to scam us for $100 and we instead took a regular taxi that ended up costing $50.
by Lizzie732014 on Sep 28, 2014Hotel
The cleanliness of the rooms is very poor, also our used bath towels were put back up for us to reuse! Our room was in need of upgrading.
Some staff were very pleasant, others seemed very unhappy and inexperienced. Breakfast was a mixed bag. On our first morning the bacon and eggs were cold, after that we queued for freshly cooked eggs. Location and grounds very pleasant.
If you are infirm in any way taxis can be ordered from reception with no problems.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.