by Cathie L on Nov 04, 2013Hotel
A hotel experience which went well above expectations.
Every room has a balcony and our view couldn't have been better- an unobstructed view of the sea to the left and of the park to the right. The location of the hotel couldn't be better and allowed quick access to all the local highlights.
The rooms were very large and beautifully presented. The inclusive breakfast was amazing, covering every imaginable breakfast food and an open kitchen for specific requests. The evening meals and bar meals were also of a very good value. All staff were friendly and knowledgeable, the vast majority spoke excellent English and went above and beyond to ensure guest happiness.
I am a disabled traveler and this was one of the easiest holidays I have had. Staff received and returned a mobility scooter for me and arranged one for another traveler.
The booking was made through a third party so the room wasn't disabled as required. Staff upgraded us to a suite as a result, before moving us to the nearest (next door) disabled room the next day. Room service came with no fee and staff provided friendly and unobtrusive support through out the stay.
by chez2p on Jan 03, 2014Hotel
Modern hotel with nice buffet breakfast with all the choices one would want. Good bar with pool table and TV. Across the street from the ocean. Less than 5 minute walk to city center. Also, in the opposite direction, close to the Boca del Inferno, a chasm in the shore side cliffs. Paved walk above the ocean for miles. Next door to Museum Conde Castro Guimarães, small museum home with very nice garden/park. Helpful staff. All staff spoke impeccable English which I encountered in most of the places I visited in Portugal. I had large suite with kitchenette, separate bedroom and expansive terrace looking out to the pool. No TV in bedroom though. Beer Garden next door that actually serves pretty good food. Enjoyed my stay completely.
by CaliforniaKris on Nov 25, 2013Hotel
The staff at the Vila Gale were exceptionally gracious, especially Michel and Carlos the manager. And they were put to the test with over 7,000 in town for a Budist Conference during our visit. We loved the views from our room and the delightful village of Cascais. It was a great surprise. The train to Lisbon is walking distance to the hotel and we had a great Fado Dinner at the Cascais Fado Restaurant. Beautiful memories - thank you!
by dremolitor on Nov 14, 2013Hotel
I like that the hotel had great views from the room, loved that it was across the street from the tram, loved the big free breakfast (lots to pick from) only thing I didn't like was that you can only hook up to internet in the lobby. I guess that is a small trade off.
by kikaan on Feb 12, 2014Hotel
First : watch out when comparing. There's another hotel with same name in Estoril !!
Here we liked the sea-view and the terrace (with wobbly table);
We did not like : Cold coffee at breakfast buffet, not enough light in room to read by, plastic sheet on bed (we're not babies), bath mat the size of a napkin and last but not least : no internet in room.
At departure, we requested proof of our cash payment since the reservation had to be guaranteed by credit card. This - surprisingly - was impossible. Why ????
We have the experience of having been charged a stay on Visa ( in the U.S.A.) even after having paid cash before. That's why.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.