by martin c on May 23, 2015Hotel
We stayed at this hotel on several occasions a few years ago.It has now been refurbished. The rooms are a good size as are the balconies.We paid a bit extra
for a sea view which is worthwhile.About a 20 minute walk into Cascais
When we stayed last time the breakfast was awful but this time really good
Will go again
by Sarkkum on May 25, 2015Hotel
The hotel was clean and service was good. The hotel pool was large enabling one to swim instead of just dipping in. The breakfast at the hotel was a large buffet with fry up, fresh fruits, bugs fizz and eggs cooked to order. The location was ok not perfect as it took 15 minutes to walk to the centre of the town. The only negative thing was that we were not allowed to borrow an iron. We could only pay for the hotel staff to iron our clothes.
by AKMEML on May 19, 2015Hotel
Just returned from a mid week break in beautiful Cascais. After staying in Hotel Inglaterra in Estoril last year we decided to stay nearer to Cascais this time as there
is a lot more to do. The location of the hotel is good if you don't mind a little walk into the main drag. The rooms were very clean and spacious. Room 630 had a fantastic view.
Downside would be exactly what other visitors have said.....breakfast, although plentiful was luke warm. Loungers by the pool should be dumped and replaced with something more fitting to a 4 star hotel. Staff were disinterested and not particularly friendly.
Cascais is a beautiful place, well worth seeing.....Vila Gale may need to up their game but cleanliness and location you could not fault.
by Gordshee on May 14, 2015Hotel
The room was spacious, clean and well presented. I agree with previous reports that if possible you should try and get an ocean-view room. The hotel itself was clean and tidy and the staff presented themselves well. The hotel positioning was pretty good and within easy walking distance from the centre of town. All in all, a very comfortable experience at this hotel and I would happily return.
by Keith W on May 13, 2015Hotel
We stayed here for 4 days with my wife, daughter and her husband. This is a beautiful location and potentially a good hotel.
Sadly let down by poor service. Only 1 member of staff ( a cleaner) actually smiled and said hello during the whole stay!
The place never looked or felt very clean. After breakfast on day 1 I fell ill. Cleaning in dining area did not include a clean cloth or disinfectant.
They gave my daughter a junior suite that had no balcony despite the website describing that it did. It was an awful room, dirty and stuffy. We raised it at checkin and they eventually agreed to change it but no apology. The replacement room was a bit better but nothing special.
We went over the road to the Farol hotel for drinks and coffee as it was so much better.
If you want cheap then the Vila Gale is ideal but if you want a little bit more then this is not the place.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.