by NikhilGuptaPeeAar on Jan 30, 2015Hotel
Its a good hotel at a good location. The hotel is fairly maintained, some people were taking due advantage of staff, therefore they will find that the staff is rude, else the food is good, rooms are ok, location is perfect, nothing more you can expect. Stay their for day and feel the experience.
by caretaker2015 on Apr 26, 2015Hotel
Occupancy levels are poor. So much so they keep shutting down the heater and you need to inform the reception 10 mins earlier if you want to take a hot shower in the evening. The hotel does not have a Wifi even if you are willing to pay for it. Refills of Dairy creamer are at a minimum and you need to call the reception for any additional ones. They switch on and off some TV channels and say it costs additonal for recharge. This kind of service comes to you for 6k a night at Parwanoo. Dont be guided by the number of cars outside the hotel. The hotel is patronised more by the local crowd for its rooftop restaurant cum Bar
by AkashMittalPkl on Jan 27, 2015Hotel
Horrible experience at timber trail resorts parwanoo over a packet of biscuits. While entering the resort yesterday the gate security found food items in our bag which are strictly banned
by them. On close scrutiny it was found to be a 5 rupee tiger biscuit pack for my 2.5 year old nephew. The staff was requested very calmy to allow this as the baby was sick and does not eat anything else. Instead the staff was rude and told us that the 5 rupee tiger biscuit will hurt their business and is not allowed as per their policies. A group of 10 hotel staff came to over power and fight with us. Started shouting and almost got physical with us. We left from gate itself.
Been a few times here as I live nearby and usually stop here for a toilet break. Everything is overpriced, toilets are not clean, parking is not available, long queues and waiting time for trolley. Staff is not at all co-operative. Trolleys close after 5 and is dangerous.
by Divya V on Dec 31, 2014Hotel
We , family of 4, ( husband, wife, 2 kids - 16 years and 8 years) took a break at Timber trail while driving from Shimla to Delhi. As the kids were busy munching the snacks ,we went upstairs to have a look at the Deck.. After the snacks , we had asked the kids to come to deck thru lift.. after 5 minutes , we realized the kids have not reached .. and we looked around for them but could not find them.. Tried to see the lift side and saw the lift was showing some error.. Called my son on mobile and then got to know that the lift was stucked between 1st and 2nd floor.. we raised alarm and sounded the hotel manager/ Maintenance staff that our kids are inside the lift and its not operating.. they smiled and asked us to relax and started looking for the maintenance team.. they were behaving as it happens everyday.. after we created a panick as the lift was giving jerks ... they finally got the maintenance team to restart the lift system... We understand that the list is mechanical thing and can fail at time.. but the most disappoiting factor was their behavior. The last accident at timber trail lift which killed one person is more due to their unprofessional/ lack of interest towards the safety and security.. this resort is complete NO to any of the people looking forward to take break in between.
by AnchitG1000 on Nov 07, 2014Hotel
We stayed for just 7-8 hours at night, but was enough to have such strong views.
1. We arrived at around 1 AM at night after a long drive and found the gate closed (We had a booking and had informed we will reach by this time). Finally after much honking we had to jump the gate and go to the reception.
2. The rooms are very much like a hostel. Very basic. The bathroom is very sad indeed. it is not that the rooms are big.
3. The brekfast layout had just 3 items - Omlette, Aloo subzi and Idli. Go choose! How can a hotel of this size have a breakfast layout as simple as this.
Overall, it did not bother us coz we needed a night shelter, but for 5K for each room, way over priced. Should not deserve more than 2-3K.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.