by Sapan G on Apr 20, 2014Hotel
Best Hotel, Best Services, Very Neat & Clean and Very Good Service for Room Service i stay there for 1 Night its Very Good, That was my Last Day of Trip in Mumbai if i have more days i stay only in this Hotel.....
by Hardik P on Nov 18, 2013Hotel
It was overall a good experience. The hotel is just next to the bandra railway station and 20 minutes from bandra kurla complex/MMRDA grounds. Staff was very cooperative. Room was very neat and clean.
by manavmehts on Jun 16, 2014Hotel
I stayed at the unicontinental for about a month and it was a great experience.
Location: Its situated 2 minutes away from the Khar railway station. In mumbai the local trains are the Best mode of transport and therefore the location is a massive plus. Also, since their rooms have soundproofed windows there is absolute peace once inside. There are some awesome pubs in the lane(infact 2 pubs are in the hotel itself). Its a lively area which also makes it very safe.
Food: great quality and taste! love the dal khichdi and the french fries are awesome(ask for mayo)
Comfort: the rooms are spacious(big plus in mumbai), well lit and the beds are comfortable. Most importantly, its spotlessly clean.
The staff is very friendly and accommodating. I used to call for room service at 3 in the morning and these guys would serve piping hot food without grumbling.
Bottomline: For the amount they charge I think its an excellent option. After staying here for 25 days I left with zero complaints which is really mind blowing when you think about it!
by 444abhilash786 on Jun 16, 2014Hotel
I like this hotel. I like the location, I like the room where we used to stay and most likely if I come again to Mumbai, I will choose this
hotel. everything is fine.
- comfortable bed
- good price for Mumbai
- internet kiosk in the lobby
- extra person very reasonable price
- handy location to Khar railway station, to get to many places in Mumbai, and with taxis and autos always waiting across the street
- nothing really. Staff quite helpful, but nothing special.
by Spaag G on Jan 30, 2014Hotel
@ the hotel the staff lacks curtsy, some of them are indeed helpful, but the lady at reception needs to be more polite & receptive to customers needs... every time i've stayed hear the staff has asked me for money up front & in a very rude manner, especially whenever i'm looking to extend my stay for any extra days, their is lack of tissue paper every time i've stayed hear.. & food is horrible to say the least. But the redeeming factor is location & the new furniture built at the hotel. Hence would rate it as average hotel in the vicinity.
by rachec18 on May 04, 2014Hotel
Ok so I must say that we had got there on the day it hit monsoon season. Therefore the electrics were on and off (you expect this from India anyway
but it was worse because of all the heavy rain). There was a guy in a cupboard trying to fix the issue and there were sparks coming from everywhere.
The rooms are VERY basic and we must had got one of the not so 'executive' rooms but we were backpackers. We didn't care. We didn't care that the rain was coming through our windows or that there was a worm thing in our toilet. We laughed. At the end of the day for how much we paid for this hotel, we were not expecting luxury and to be fair it probably is on par with most other places we stayed whilst in India.
The restaurants that were connected to the hotel would look like it was closed but as soon as the manager saw you he would switch the lights on and they would open up the restaurant. They were lovely and could not do more to help you.
It was a good enough hotel for what we needed and it gave us some laughs and stories to tell. We didn't expect much more for how much we paid for it and considering it's location it was alright to stay in.
by AbigailRWilson on Jul 06, 2014Hotel
I don't think I have ever written a poor review of anything in my life. I can almost always find the good in any situation. However, The UniContinental
made that very difficult to do.
I arrived later than usual (10PM) and seemed to have caught the man behind the reception off guard. He was the opposite of welcoming and said almost nothing to me. When I was finally shown my room there were no sheets, no pillows, no blankets. They scrambled to put a bed together but brought me some water (which I was very thankful for).
As I situated my things I could hear every sound made in the kitchen, through the wall of the bathroom. Around 11:30PM the floor below me, my bed, and the entire room began shaking due to the large amount of noise coming from the party housed just below. Not a stranger to some dorm noise, I put my earplugs in and let the motion put me to sleep.
This wasn't just normal dorm noise, I learned, as it woke me up nearly once an hour. If the rustling in the kitchen and the rave happening below weren't enough, the parade of men whom entered the room at 4:30AM had almost done me in. The door to the dorm is locked and can only be accessed by a card-key. This is normal enough, but neither the guests nor most of the workers have access to this coveted key. So, each time anyone wanted in they just began knocking until a GUEST opened the door for them. And by the way, these men came to retrieve blankets, sheets, and pillows. They actually asked to take, and took, a blanket from the only other guest staying in the dorm with me...
I felt like I was finally going to get some good sleep at about 6AM because the kitchen was quiet and I had been able to let my frustration go. However, at 7:45AM another parade of men were ushered in BY THE MANAGER to retrieve several stacks of chairs. His apology rang empty as I was already sleep deprived and quite angry.
At 9AM I came downstairs to have a cordial conversation with the manager - I told him that I have traveled and stayed in hostels/dorms all over the world (which I have) and that I have never been more disappointed. I explained each of the things that had happened, he listened, and blamed it all on a wedding party. I told him that I would still like to stay this evening, but that I would like to be compensated for the previous night. He refused to take any responsibility and also refused to offer any compensation.
I promptly informed him that his decision was fine, but that I would be taking my business elsewhere.
I would absolutely recommend that you find somewhere else to stay or try out the private rooms.. But if you're looking for a normal hostel environment, you'll only find a hostile one.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.