by Amitupadhyay02 on Mar 22, 2015Hotel
When i came first time to mumbai I stay in hotel unicontinental in khar west. That stay encourage me to stay more time in Mumbai. Reception are very Co operative and very familiar special thanks to Vikash Mishra to his support during my stay of 2 months. Room service are very good in the hotel. Hotel room view is good as it is having multiple windows. Bar and restaurant is very good in the hotel. Veg restaurant virndavan is having excellent food quality near by to hotel. Khar station is just 100 m from hotel which is connected to my work location by 10 min journey, and overall, hotel services are more than enough in budget provided.
by 972raza on Mar 21, 2015Hotel
i was here for a business trip, its my first stay at this hotel. a decent place and very friendly staff. the rooms were clean and the service is good as well. i would like to mention the name of a male staff at the reception who helped me in getting a good deal for the room. thanks abhilash for making my stay a wonderful and a gr8 one. will be coming back soon again. cheers
by chawala2015 on Mar 21, 2015Hotel
I stayed at the unicontinental for about a month and it was a great experience.
Location: Its situated 1 minutes away from the Khar railway station. In mumbai the local trains are the Best mode of transport and therefore the location is a massive plus. Also, since their rooms have soundproofed windows there is absolute peace once inside. There are some awesome pubs in the lane(infact 2 pubs are in the hotel itself). Its a lively area which also makes it very safe.
Food: great quality and taste! love the veg fride rice and the veg manchuriyan are awesome. food are very tasty.
Room: the rooms are spacious, all room's bed are comfertable. and the room was neat and clean.
staff behaviour : The staff is very friendly and accommodating. I booked room by telephonic conversation to Mr. Bikash Mishra. he is a very good and his behaviour too friendly. its amezin. he force to guest for come back. every time asked ''if you have any problem just call to reception''. definatly i will stay in this hotel again. all reception are good.
Bottomline: For the amount they charge I think its an excellent option. After staying here for 02days I left with zero complaints which is really mind blowing when you think about it!
by Hardik P on Nov 18, 2013Hotel
It was overall a good experience. The hotel is just next to the bandra railway station and 20 minutes from bandra kurla complex/MMRDA grounds. Staff was very cooperative. Room was very neat and clean.
by som25 on Mar 23, 2015Hotel
Very good connectivity. Good hotel and nice rooms. Staffs were cooperative, especially the front office manageress and Mr.Vikas,the guest relation executive. Both of them were very friendly and helpful. They helped us a lot during our two days stay in the hotel. Excellent !!!
by Spaag G on Jan 30, 2014Hotel
@ the hotel the staff lacks curtsy, some of them are indeed helpful, but the lady at reception needs to be more polite & receptive to customers needs... every time i've stayed hear the staff has asked me for money up front & in a very rude manner, especially whenever i'm looking to extend my stay for any extra days, their is lack of tissue paper every time i've stayed hear.. & food is horrible to say the least. But the redeeming factor is location & the new furniture built at the hotel. Hence would rate it as average hotel in the vicinity.
by Prabhloch on Apr 23, 2015Hotel
I stayed at this hotel for 3 nights from April 18 - April 20, 2015. Checkout out on April 21, 2015.
Before making the payment and booking the hotel online, I had called the hotel to confirm a couple of things, like:
Timing restrictions for guests
On the phone, they told me there were no timing restrictions for guests, room service was 24 hours and outside alcohol was allowed in the room.
However, to my utter disgust, the very first night, I found out that they would charge Rs 1000.00 per guest after 8pm. I was accompanied by two of my friends. The reception staff was initially rude, said I needed to pay Rs 1000.00 per guest or they couldnt visit me in the room. It took me close to 30 minutes of deliberations with the staff for them to realise they couldnt take me for a ride.
Room Service - There's no food available after 1am. They call it 24/7 room service.
Outside alcohol - That's not a problem here.
Also, when I checked in, first they made me wait for 30 minutes for no good reason. Then, the toilet seat in the washroom was leaking, I noticed it while their staff was showing me the room. When I requested for the room to be changed, they took me to another floor. Shockingly, this room had the same issue. I called the reception, and the lady on the phone said I could freshen up and they'll call the plumber in my absence to get it fixed. I couldnt believe what she said, and I somehow pressed for a room that didnt have any such issues. So after 40 minutes of juggling post the initial 30 minutes of waiting, I got into a room where the washroom didnt have any issues.
Had I not made the booking online, I would have never, ever stayed in this hotel.
The only plus point is the lounge on the ground floor, 3 wise monkeys, it was pretty good.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.