by Akhtar777 on May 23, 2013
The Residency Chennai is a three star hotel with four star facilities. It is great value for momney, the rooms are big, the toilet large, the beds comfortable and the service excellent. The complimentary breakfast is fairly extensive and tasty. I would highly recommend this hotel for business and family travelers.
by ab123Chennai on May 03, 2013
The rate is realistic with enormous varieties in starters and the taste are so good. A very pleasant atmosphere will tend people to eat more. Well maintained hotel. Hospitality is very welcoming. Situated in the very hot of the city and so easy to locate. Attracts many tourists.
Stay over there will rejuvenate oneself.
by ysvsnagamohan on Apr 28, 2013
A good hotel in ideal location like T nagar in chennai. A well maintained hotel with neat and clean. They renovated the rooms recently and decent enough for a comfortable stay. Lighting in Rooms is good and also both rooms also meets the requirements for comfortable stay.Good restaurant and all south indian tasty food you can enjoy. Reception and room service also good . If you are on business trip , you can comfortably stay in this hotel and focus on your Business.
by TheResidencyChennai on Apr 02, 2013
I have been staying in this Hotel for the last 20 years. Year after year there is improvement in every aspect of Hospitality, service, price and other amenities. I do not see a better Hotel than this in this price. 5 Star facilities at 3 Star price.
by TheResidencyChennai on Feb 18, 2013
The stay at Residency was very comfortable besides the fact that the hotel is not very far from Chennai airport, Also there are some good places to shop at walkable distance from the hotel. The buffet complimentary breakfast was good and the room was excellent. Had a nice sound sleep during the night. The staff are also very cordial and helpful. EVen though we arrived late in the night they quickly made arrangements to help us get into our room. Would recommend to anyone wanting to stay in chennai.
by JabezAbi on May 12, 2013
Hi last week I apparently went to the buffet restaurant. The interiors quite pleaseing on the first sight... Good to see all old staffs Mr. Madhu ( No doubt he gave a mind blowing service). ...
I personnally felt changes really required on the buffet menu apparently when i walked through the buffer there where 4 Aloo and 2 Brinjal in Vegetarian spread... Ice Cream counter seems to be very limited option and dessert presentation can be improved little bit... Taste of the Briyani had not changed for years thanks to chef who made wonderfull Briyani....
At sight counter seems to be of chefs moving all time... It looks like a mini play ground...
by NishaBora on Apr 27, 2013
I stayed at this hotel for three nights. It has itself a reputation of being one of Chennai's older and more hospitable hotels, having matured with grace.
I had some mixed experiences - my primary issues were with being wrongly billed for a whopping amount (which the hotel staff did not resolve for me when I brought it to their notice while checking out) and language issues with room service staff. I had posted a strongly worded review on this forum, but the GM of the hotel was quick to spot it, respond and redress their error by refunding the wrongly billed amount. This, I'd say, is a testimony to Trip Advisor and the influence it now has on travelers, and the hotel management's appreciation of forums such as these. So yes, my stay began with high expectations and ended on a calming note.
On the hotel experience itself - it's 'homely' - the staff are warm, and pleasant. If you look for that, you have it. I expect it would be the sort of place you'd be happy to keep coming back to if you're a frequent traveller, because the team is small and you'd be known and treated accordingly. For me, with 14/16-hour long working days, I would prefer efficiency and professionalism over homeliness. I would have liked assistance in booking a cab, for instance, which I asked for and was given numbers to call instead (the hotel car was not available). The problem with using public transport is that call taxis numbers are manned by people who are not always fluent in English, several drivers are unaware of where the hotel is, and Google Maps (which I tried using the first day, having got lost) lists it inaccurately about 15 minutes away from where the hotel actually is. So if you don't know your way around the city and don't speak Tamil, you will be challenged with this particular hotel.
And then having the wrong meal delivered to my room late at night made me unhappy too.
The South Indian food is good I guess (I don't have benchmarks, so it would be silly to comment), but don't dry things like steak sandwiches and fish & chips - I did, and wished otherwise.
Having said all of that, the fact that they are trying to be thoughtful emerges in things like a foot massager in the room, their gracious willingness to send buffet breakfast up to my room because I had absolutely no time to go downstairs to eat and the GM's repeated invitations to me to visit them again (after the billing fracas), and be his guest at the hotel. If you are charmed by relationships and warmth in a business hotel, this is probably a good bet for you.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.