by Prashant M on Jul 24, 2013Hotel
Service is good , rooms are clean . Reception was sloppy particularly at check out . Room service was unanswered at 6 AM ...which should not have been the case as there would be so many check out passengers with most of the flights leaving Nagpur in the early hours .Internet is expensive - needs to be part of the package .
by RiddShah on Feb 24, 2015Hotel
This is a nice place, very close to the airport. The property needs some upkeep on the interiors, lobby and rooms, though rooms are big and comfortable. Service is like less spoken the better. They need to improve on their service standards big time. Overall this is a nice property to stay for a night or two.
by kingrahul on Feb 13, 2015Hotel
This is not a 5 star! It's a great 3 star!
Rooms are nice and modern but with musty smelling carpets!
No 24x7 hot water! You have to call housekeeping to get it!
Shocking part is that TV has only certain channels (primarily Hindi). I wanted to watch Star World or Star Movies or HBO and it wasn't subscribed to!!!! When I asked the reception for it, they did a song and dance about checking on it and an hour later told me they only have Hindi channels and "English" news!
Only supposed 5 star that behaves like this! They are obviously not doing well and cutting down on everything! Expect them to behave more like a 3 star and maybe lower in future!!!
by Basucccr on Feb 12, 2015Hotel
You can see fittings not good in some bathroom. Then we changed the room. Then they gave me better room. Room roof has star glitter at night. Liked it. Pool is in poor shape. Probably because they earn more from wedding parties. Management seems to be supervising less. In the price we paid we hoped a little more. It is not all bad after all.
by rumpunch70 on Feb 23, 2015Hotel
I only stayed in this hotel for a few hours before flying out of Nagpur Airport and this hotel is very handy for that- it was OK for that, but I wouldn't want to stay any longer. The lobby is really nice and welcoming; however, upstairs smelt really stale and the rooms smelt of smoke. The light switches and fixtures around the room were stained brown. The bed sheets were clean. The bathroom was very tired and when you pushed the flush (on the wall) for the loo, water ran down the loo. My water was cold or freezing cold, yet my colleague in the next room had hot water. WIFI is available but you had to pay 500R for it. They did run a free transfer to the airport.
by Harsh41 on Feb 22, 2015Hotel
The check in and check out was smooth. The smoothness ended there only. The rooms stink of stale smell. The bathroom need urgent upgrade and the rooms are ill equipped
for today's traveller.
We booked 2 rooms online and the staff only knew about one in spite of 2 names.
We requested for wifi and paid for it but you cannot connect more then 1 device. Everywhere 2 devices are allowed.
There are no power plugs near the bedside to charge the devices. Had to request for a extension cord but that too only reached till half way.
My colleague had to change his room as the air conditioning didn't work.
The bathroom needs plumbing urgently as the water from the bathtub comes out from a drain under the sink.
Credit to staff for getting back my power bank which I forgot in the room.
Hope they get this hotel to its original glory.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.