by Sumit M on Nov 28, 2012Hotel
Rooms were very clean and the services were excellent.Food was great but they only serve vegetarian. We only tried the breakfast which ws gr8near by beaches were gr8 no comparison with north GOA which is always crowded and dirty
by Rroocckkyy3 on Oct 17, 2014Hotel
I visited this hotel with my friends.the hotel is nearest to the beach,
the food quality is awesome, the ambience was good though the restaurant was busy
the staff was very helpful in the service,hope to visit this property again
by SampathS on Oct 12, 2014Hotel
The property is well located - near a river on one side and the beach just across the road. The beach is one of the quietest and cleanest in Goa,
with the soft, white sand and the absence of those annoying shacks, making it a delight to relax in. The layout of the property is neat, and the rooms are quite spacious.
That said, the property badly needs a management overhaul. For one, it seems to be grossly understaffed. You notice that right at the time of check-in, when you can't but sympathise with the harried staff at the front desk trying to keep up with the demands of the impatient (and rather indisciplined) holiday crowd. The lack of computerisation and the largely manual process of check-in and check-out do not seem to help either. Any call to House Keeping or Room Service results in a slow response that may test your patience.
The staff seem to be largely untrained and lacked professionalism. e.g. I had booked a car with the Travel desk for airport transfer at 4.30 AM. I was shocked to discover, at that unearthly hour, that the car that was booked for me had already left with guests from some other room! Thankfully, the night staff quickly managed to find an alternative transport for me to reach the airport on time !
To their credit, the staff did try hard to cope with the holiday rush due to the long weekend (I stayed there from the 2nd to the 5th of October, 2014), and have generally been polite and courteous to the guests.
The food is decent, though with very little choice available to cater to the diverse tastes of the guests.
The property is reasonably priced though, and you can still enjoy your stay if you do not expect a 5-star service.
by Abhi001001 on Oct 12, 2014Hotel
I had the misfortune of staying in this hotel for a day, as I did not get booking elsewhere (04/10/2014) and it has horrendous
Had to stay in the bathroom with soap all over the body (yes including face) for 25 minutes - No water in the bathroom
The room had patches of fungus (green in colour, all over) and had a damp feeling (Goa had intermittent showers)
Its a pure vegetarian place - breakfast is complimentary - but was pathetic, the Vada (south indian) was spoiled
order any dish at the restaurant it takes 60 minutes minimum
The checkin time was 12, but we reached at 3 - No rooms, available, had to wait for 40 mts
overall…. an undesirable experience with family - I was stupid to book this hotel,
by AnkurMalkani on Oct 12, 2014Hotel
The Good: (for) Nothing except location, which is very near to beach
The Bad: Everything, from staff to stay to rooms to anything you can think off. Rude management.
The Ugly: Damp Rooms, full of Fungi,Spiders, cockroaches,Insects & lizards.
Hotel's GM doen't know what courteousness is.
Condition of rooms: The rooms were damp and stinky. There were SpiderWebs and spiders just beside the pillow area. A lot of cockroaches, even went into our luggages. The mattress is bad (poking springs), the blankets were even dirtier. The painting on wall was also full of fungus.
They showed us another room which was equally pathetic.
It was all dusty.
The complimentary bottles (Bisleri) were fake
Service: You have to wait for at least an hour, to change the mattress or get the room cleaned. Even to order food. Overall Pathetic
Management and Staff: Top management is poor with an exception of Mr. Gaspar who was cordial.
Rest of the management including GM and Ops manager were incompetent and Unfriendly.
Cost: They charge you random, and boy random is anywhere between 2200 to 9000 for the same room.
Breakfast: It was complimentary but the hote could not manage it. To manage the large crowds, they served Puri-bhaji, as all other things were not available. It was a sight of some poor management, people queuing up and then getting nothing for atleast half an hour. Taste was poor. and spoons and plates not so clean. Even butter were kept in large pieces and customers were cutting it by themselves
Overall: Avoid, doesn't even deserve 1 star
by DrRavi K on Oct 09, 2014Hotel
I was there from 1 to 5 october. Food is very pathetic. Room service was such bad that u have to call again n again for food or tea. Electricity comes n goes after every 5 minutes. Very bad experience especially food and room sevice is horrible.
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