by esr5000 on May 22, 2013
I had the opportunity to stay at the sheraton recently to attend a wedding. The Hotel itself was beautiful with all the amenities needed for a relaxing staying. In addition, the hotel staff was excellent in accommodating all the needs of the wedding and went out of there way to help make everything seamless. A special thank you to Chris M. and Pratika for their outstanding help throughout the weekend. They made me feel very welcome and greeted me every time by name. I would highly recommend this hotel for a weekend getaway or to host your function.
by Karen L on May 18, 2013
I visited Tipperary Pub at the Sheraton Parsippany Hotel and had nothing more than wonderful experiences every time I go in there. There are some employees there that always seem to manage to make me feel like a princess! They enhanced this experience simply by providing great customer service. Cleon, Kathleen and Dan all were extremely attentive and demonstrated friendliness & a genuine concern in catering to me as a customer, as well as other customers. I was looking for an escape after a long stressful work week. When I went there they all ensured that I was treated special and they customized my dinner the way I preferred and truly made my evening a pleasurable one. These employees turned my visits into such uplifting experiences just by providing exemplary service. I would highly recommend the restaurant at this particular hotel to anyone.
by RMZB on May 18, 2013
This Sheraton was an unexpected surprise! We were tired and passing through and I happened to call and get a good rate. When we pulled up, imagine our surprise to literally find a castle!!! Then the gentleman at reception offered me an even better rate, and encouraged us to take their breakfast package and put us on the executive floor! The room was spacious with great amenities, quick room service and comfy bed! The only thing I would change is the temperature control- that you just could not get quite right.
by Ganesh18 on May 14, 2013
Stayed here for 2 nights while attending a wedding near by. The design of the hotel reminded us of a location somewhere in the Europe. The receptionist were very helpful. Advised us where to go for shopping nearby and also arranged a courtesy bus. Rooms were clean however the beds were not comfortable. All pillows were too soft. The fitted sheets was not fitted !! It kept coming off all the time during the night. The house keeper did not make my bed next day, just covered the top quilt so it looked like it was made. I did mention this to the receptionist on my departure. They only left 2 towels for three of us !! Tea coffee facilities were there but again not much choice, just few packets of coffee. On arrival we asked for cream, tea and sugar and again next day we had to do the same. You would think they will leave you same again !! However the layout of the room was comfortable, spacey and clean. We did not stay long enough to enjoy the other facilities of the hotel.
by jojo k on May 12, 2013
the outside of the hotel looks good but inside it's nothing spectacular. inside the room they dont have mini bar or fridge. the workers weren't rude but there were only a few of them on duty, so we had to wait ridiculously long both at the counter and when we were waiting for the room service we asked for on the phone.
as there were a few of us in the room and we stayed for a couple of nights, we asked for more towels. yet they told us there were no towel left that night so we had no choice but to use the old towels from last night.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.