3 most recent reviews from TripAdvisor
Best hotel and service 
by swt_cg on Apr 26, 2013
5 / 5
Hotel
We got surprised upgrade to ocean view suite as I was stayed there before. This hotel was the best hotel we stayed. The staffs were very friendly and everyone greets
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you when they saw you. The room was super clean and hotel public area were well maintained even though the hotel was almost 10 years old. The landscape of garden was so beautiful. The beach was well maintained and swimming pool was charming.
The only improvement I would recommend was the breakfast. Hope they would have more selections and better chief improve the taste
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Lovely Resort, Family Package makes it more reasonable
by ASValerio on Apr 13, 2013
4 / 5
Hotel
My family and I enjoyed our vacation at the Marriott in Sanya. The property was beautiful. Never had to wait for a chair on the beach or at
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the pool! Beach and pool both very nice. The breakfast was very good, although fruit was brought out infrequently and there were often people milling around waiting for it. Japanese restaurant was, by far, the best on the property. The other restaurants were mediocre. The front dest staff tries very hard and there is a guest relations manager who was superb. Be sure to buy at the market down the street, SO much cheaper for soda, etc.
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nice hotel
by joycechoice on Apr 06, 2013
4 / 5
Hotel
I booked this hotel using my Marriotts Vacation Club points which was room only but upon check in we were also offered free breakfast which was really nice of them.
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The breakfast is quite extensive and comes with some local dishes.
We were surprised to find that Sanya is a popular place with Russians so Russian can be seen on all the signage. English comes after Russian and outside of the hotel, the translations can be quite weird and we had a good time laughing at them...for eg. "pro fever roasted pig". Noodles can sometimes be called "surface" and rice vermicelli can be called "powder"...a literal translation from Mandarin, for those who know it.
The hotel staff struggle with English but they try very hard to help. Service is good and always with a smile.
There is no dedicated concierge..the front desk doubles as the concierge. Although they are good with all things Sanya, very little is known about Haikou..for example they don't even know that there is a very famous show in Haikou produced by their famous director Zhang Yimou....the guy who directed the 2008 Beijing Olympics. So don't even bother asking for a Haikou map. But after some coaxing they managed to Google and even called the necessary party for me as I do not speak fluent Chinese. Btw, I am told that this is the "must see" show when one is in Hainan Island. Unfortunately it was the Ching Ming festival while we were there and it was a public holiday.
The room is nice although not top class 5 star but good enough. The bed is King size (some Marriott hotels actually provide a super king when they say king). No complaints about the room though, everything works. Only gripe (small one) is that although they say they try to conserve water blah blah...leave the towels you do not want in the bath etc...ALL the towels were changed no matter where you put them. So much for saving the earth.
Food in the hotel is expensive as all the other tripadvisor people have said. Generally, Sanya is more expensive that Haikou.
The Le Floret village nearby is so-so only, quite desserted. Food is slightly cheaper than the hotel. Shopping sucks.
The hotel provides a shuttle bus to Summer Mall which is a lousy mall, but we took it as a cheap way to get to Sanya town. From Summer Mall you can take bus no 2 or 8 (RMB1) to Jiefang Road which is where the major shopping place is. Nothing much to shop there...we bought melon seeds and some souvenirs..and ended up having a haircut which was a really fun experience...and cheap! RMB56 for wash, massage and cut. And the hairdresser recommended us to a foot reflexology place where we received a really good ginger foot reflexology, where our legs from knees to ankles were wrapped up with like a kilo of grated ginger and then foot reflexology done. RMB78. Like! Like!
Back to the topic on the hotel...a special mention goes to Annie from front desk. Of all the staff we met she spoke the best English (we didn't get to meet the famed Maria or Alex, although I did have a short chat with Alex on the phone and he spoke perfect English). She remembered us and when we bumped into her the night before leaving she offered us late check out but we told her we were leaving the next day. She then told us the roads will be blocked from 9am Apr 4-9 for some govt thingy and taxis will not be allowed into Yalong Bay. She then went on to think of ways for us to leave, checking for the train time table (we were going to Haikou for 1 night before flying out). In the end we managed to catch an off service private taxi to the Yalong Bay train station and went on our merry way.
Talking about the Yalong Bay train station...
We had Googled before our trip on how to get from Haikou Meilan airport to Yalong Bay and all the tripadvisor tips was to catch the speed train from Meilan station to Sanya, which was what we did. So when we were told by Annie we could catch the train from Yalong Bay station to Haikou, we were really surprised. When we got to the station, we were even more surprised that on the display boards, Yalong Bay station is also called Sanya station..but it is definitely not the station we arrived at. The Sanya station is much bigger and also the taxi fare from Sanya station to Yalong Bay is about RMB60 while the fare from Yalong Bay to Yalong Bay station is RMB30. The train fare was also different, a small difference of about RMB5. So I am still confused. But for those of you who are heading to Yalong Bay, do check out the train that goes to Yalong Bay station directly.
The other thing about the train...do buy the 1st class ticket. The price difference between 1st and 2nd class is small...about RMB15...the price of a bowl of mee pok :)
But the difference is quite big.
From Meilan - Sanya, the seats where wider (2 on each side while 2nd class has 2 on one side and 3 on the other side) and we had more room to put our luggage above us. The situation is quite normal with everyone having their own seat.
But from Yalong Bay-Haikou East, our 1st class seats was a little room with a little table. Outside our room, there were lots of people, mostly men, standing around or sitting on their luggage. This was the situation in the 1st class and 2nd class cars. The 2nd class cars are just seats with no private rooms, and ppl are standing along the aisle.
So we were thankful to have our own little sanctuary..only thing is the sliding door didn't have a latch so when the train accelerated out of a station, the sliding door will slide open so I have to hold on to it till the train reached a constant speed.
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