by Lawrence594 on May 07, 2013
We love the hotel, love coming to the Hotel again when I travel on business trip and it’s my home away from home. The staff is very welcoming and friendly and I wouldn’t book anywhere else. Compared to my other travels and the hotel’s I stay at the Hotel are above the rest!” I have stayed at some of the best hotels around the country and world and the I Hotel is right up there with them.”
Your staff is one of the most professional. Your Front Desk staff Manjula is very courteous who can always make our stay comfort and takes the feedback about the stay at all the times which is most important in the hospitality.
We often visit your place. We are happy with kind of service we get all the times. Keep up the good work..!!
by rohit_pandirk on May 19, 2013
I had a good stay, it is a clean hotel and updated nicely. But I got more disappointment when check-out time. I have informed to one of the front desk staff Mousmi to prepare my bills 1 hr before and informed that I’m checking out and given the details to prepare my bills. But I really don’t understand what the issue is "NO REASON". When I came down for check out, again she is asking my room number to pick up the bills and took more than 40 min to take my check-out and really not bothered about my concern very relax no response properly looking here and there no confidence herself. I can accept it if there is any rush at the front desk.
It is really not acceptable at least for the branded hotel. Need improvement put some smart staff at front desk for quick service and who can understands guest needs.
Rest everything was fine the rooms are good I would highly recommend to staying here..
by on Mar 19, 2013
Apart from the in room dining, the overall experience was good enough. Good stay for ITPL visting people..The walls in the lower floor are pretty thin though & the bathroom looked much used..Laundry & other services are acceptable..
by Sharadmathur on May 03, 2013
Checked into Royal Orchid Whitefield Suites today evening. The hotel is pathetic. The rooms are small, with even smaller beds. Went to the restaurant for buffet and there was hardly anything that was available in the dishes. Did not bother to even refill after several requests, What was remaining was absolutely cold. Asked for speaking to the manager who didn't even have the courtesy to call or come and meet despite several reminders.
Asked for a dental kit and it has not come even an hour after the request!
It is a pathetic hotel with even more pathetic and unprofessional staff. After this experience am sure will never stay in any Royal Orchid hotel!!!
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.