by XavMir on May 06, 2013
Highlights : Wow, experience with the weather conditions and the cottage!! (No Doubt about that)
Service at the resort was good - Mr Charles and his family - Great Dedication!! (Including the small service boys and the driver)
Food : We only had a chance to have breakfast for 2 days and it was the same routine menu (It is suggested to change the menu instead of Idilies served for dinner)
Low lights : As per the package, we were entitled for a pick up however, we were told upon arrival that resort cabs are not available and I hired a taxi self to reach the resort (I paid for the taxi) and this communication was not passed to the resort Duty Manager. Upon Check I assumed proactively that the taxi charges would be reduced in my bill but I had to Voice it out to the manager.
Box of Chocolates and Fruit Basket, Cycling were not offered to us during the stay (Which was also part of my package)
We felt a bit embarrassing upon check out when we were asked by the duty manager that we paid only Inr 3600 when we actually paid Inr 3800. Merchant copy can be used for reference.
Children Park : It is unsafe that we noticed a granite stone and cables pass over near the sliding board. That should be removed to avoid children who might get injured
Tour Guide :The 2nd day as per schedule as per mentioned below on the agenda was supposed to be side seeing however, we never expected that we will be taken for trekking. It was amusement however, very risky for parents who have children below 7 years. The group who was part with us also did not like the day spent because it was not organized well
The Guide was not professional and had no clue to where he was leading . We had to walk many miles inside the mountains and we were not offered lunch that day. The agenda should have been told to us in advance so we would have prepared ourselves with trekking costumes and gadgets
Due to unorganized planning we felt very tired and Intentionally did not wish to peruse the next days side seeing being afraid of where we will be mislead. Hence we just took off to totwn by self and settled down for lunch. Besides, this we were also asked to pay additional money to the guide. I brought this to the attention of the Manager however, no response upon check out or not waived
I think there should be over communication between the management and staffs who are organizing the tour trip to ensure the guest are not affected by guides who are not sure how to guide. Overall we feel absolutely safe under the kindness of Mr Sudhakar.
by vvinodhan on Mar 08, 2013
The hotel's location is the main advantage. The lake is in walkable distance, so is the main centre like Pizza corner, bus stand, chocolate shopping etc. There are good restaurants very nearby (Tibetan few doors away!).
Dont expect anything from rooms. Its purely budget minded. We took a double room with rooms interconnected. The toilets were not so clean. I didnt have issue with hot water as it was available each time we needed. The check in was bit time consuming as we were bachelors. The beds are not so great either. The pullovers were horrible and stained. But keeping in mind, this is a budget hotel, you cant expect more.
You cannot park your car near the hotel. It was terrible to be asked to move cars often as we were on self drive. The road itself is a slope and narrow. Though there is a vacant spot near the hotel, it was barricaded for some reason. We had tough time parking the car.
Overall, its budget hotel but you get amenities worse than a budget hotels. 1Night stay is worth. But not more than that.
by saj s on May 14, 2013
horrible......!!!!!!!!!! i dont know why make my trip advertised such a poor quality hotel.we stayed there one night.The room is very dull and dark and there is no way for sunlight to get inside.there is not even a window!!!!!!!!two cfl lamps are fitted on both sides of the cot as shown in the photo is the only source of light in the room.the hotel is offering a complimentary breakfast but they didn't give the same and when we asked about it they said that it was after 9 o'clock.the check out time was at 9.The advantages are staffs are very co-operative and friendly and the room is clean.the location is also an advantage.
by Jai_0411 on Jan 28, 2013
To share , this is a hotel suitable for medium to low budget travellers, the basic type rooms are not upto the mark in comfort and quality, cold & gloomy , broken light fittings , hot water cannot be guaranteed when required ,the deluxe rooms are somewhat acceptable since they get sunlight. Room service is quick.
People who love variety of non veg and veg food will love this hotel as there are lots of tibetian / continental / chinese / indian food available nearby. Location is very central and walking distance from the Kodai lake and the main market and bus stop. Hotel run by only very few staff.
by Dhanraj D on Jan 24, 2013
The hotel is not vaule for money, though servece and location is good, ambience room was not good, hot water enven normal water was not avialable 24 hours every time I had to call serveice for water .
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