by Luke G on May 11, 2013
I stayed at the Novotel Leuven for three nights from 9th - 12th April. The hotel is a stone throw away from Leuven main station. The hotel room were big, spacious and the hotel staff were very friendly. Good value and conveniently located.
by hindson369 on May 04, 2013
a exelent hotel and very impreesive neat and tidy. breakfeast is the best and good view of the stella factory across the road. not far from the town centre and easy to find. very confy place very welcoming and polite staff. has good wifi and computers at the frount and a xbox and good bar
by mr87009 on May 14, 2013
Nice modern hotel about a 10 min walk from the railway station. I got a brilliant price through an Le Club Accorhotels private members sale which was prepaid. On checking in I got asked for my credit card as "security" but the receptionist couldn't explain what this so called "security" consisted of as I'd fully paid my room rate beforehand. He wouldn't let me check in without it, even when I asked what would have happened if I didn't have a credit card! I can only assume that they expected me to steal something, but this was pointless as they cancelled the credit card slip when I checked out early next morning without even examining the room first to check that I hadn't! Maybe I wouldn't have minded if I wasn't a regular Accor customer, but they can see from my booking history I have stayed in their hotels many many times before. This left a bad taste in my mouth. Overall I would reluctantly recommend this hotel but the local manager needs to examine their policy on this to avoid upsetting any more loyal Accor customers.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.