by mohtaanup on Aug 19, 2014Hotel
stayed in the Hotel on a business trip. The view from the 7th floor Lake facing room was refreshing till you looked down and stared on a drain.( I guess
the management can not do much about it). the staff is courteous and very helpful. The lay out for breakfast included in the package can spoil any one!!
Have had dinn.er in the restaurant on a previous visit and the food was excellent
by navrosh on Aug 17, 2014Hotel
Good maintenance and buffet break fast is very good. If we upgrade our room to executive category, then access to lounge is permitted, where we can have coffee, tea and beverages from morning to evening and from evening to night 9:30 snack and alcoholic drinks are served. I suggest to opt this upgrade.
by Salil_Ricky on Aug 17, 2014Hotel
We stayed in this hotel for 2 nights when i went for my friend's marriage.
It was more in sense for an accommodation rather than an relaxing experience. The place where the hotel is build, well, you may not actually like it. But inside of the hotel is quite good.
Room was amazing.. Comfortable bed with nice lighting in room..
Staff was helpful, knowledgeable and prompt in service to make your stay more comfortable...
View from our room was... uhhh... quite bad... cant describe...!! Thank god room dint have a balcony.
I guess rooms on higher floor overlooking the Hussain Sagar Lake would be good.
Restaurants are actually fine.. No doubt they are pricey... you should be going in there primarily for an experience rather than filling the stomach...
It was good to stay there but nothing extraordinary i can say about this hotel. It was more or less like a usual 4/5 * hotel.
by Shazzman on Aug 22, 2014Hotel
Stayed here in Aug. 2014, first time. Service as usual was excellent for any 4/5 Star Indian hotel. Internet was spotty, not sure why. Ambience was nice. Hotel rooms seemed a little dated, as if Marriott took it over. Eg., my room for whatever reason didn't have US style or the international plugs, thereby needing adapters. Restaurant was nice. Had live music. I think if I had to come again to Hyderabad, I would try the Marriott Courtyard across the street.
by Jaideep1 on Aug 17, 2014Hotel
Not a quite Marriott experience.
Décor & upkeep significant upgrade. Room key-cards never opened the rooms first time, had to be replaced twice in just an overnight stay. Upon check-in, it was insisted that I take up a twin bed room, which I declined and was provided a non-lake facing room. Not a problem as such for me. Adjacent to me, another gentleman who was checking in was having serious argument on why he should be forced to take a twin bed room while he was a solo guest. A staff accompanied me to the room (along with my baggage) and the key card would not open the door. So I had to wait there while the staffer went down to the front-office and got another access card, which also did not work initially. All this at close to mid-night.
The next day upon return to my room after breakfast, again the card would not open the door. So I had to go to the front office and get this changed.
Breakfast was the only meal I had, which was adequate & decent spread. However one of the chefs was too pushy, insisting multiple times that I must have a certain juice and even pointing out to me that the watermelon juice I asked for was lowly-placed vis a vis his suggestions. While his suggestion was fine, the over-aggressive way in which he made his point was not necessary.
My Marriott Rewards membership was also not recognized here. I was asked if I had stayed in this specific property before which was strange. I have stayed in other Marriott properties in India and everywhere the profile & membership number is automatically tagged with the reservations. In case it is not done, upon check in that is done when the customer either provides the number or his/her email ID or any such ID which is linked to Marriott Rewards.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.