6 most recent reviews from TripAdvisor
A Fabulous Experience. 
by Tendua on May 18, 2013
5 / 5
Hotel
Blazing heat in Delhi; and we decided to cool off in Shimla. Friends were surprised at my choice as every one thinks that Shimla is very crowded and bursting
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with people and yes it truly is but what came as a bigger surprise was the property Willow Banks. A fantastic hotel, on the Mall road and yet away from the Mall. We were greeted by excellent staff, very polite and with a very positive attitude. The rooms are big, sparkling white, well maintained and spotless linen. The breakfast is a lavish spread and the chef will do his level best to tickle your pallet. I must say I was very impressed by the GM of Willow Banks, Mr. S. K. Gupta who is a true professional in every sense of the word. Being an adventurer himself he suggested we try out white water rafting in the River Sutlej. We took him up and headed of for a full day expedition to Tattapani. Gosh what a fabulous experience. Having done rafting in several parts of the world I can easily say Sutlej rates amongst the best few. Kudos to Mr. Gupta for his recommendation.
Want to enjoy Simla ? Stay a superb place ? Have terrific food ? Head off for adventure ?
Willow Banks is for you.
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Clean, comfortable
by tan-jonathan on May 15, 2013
4 / 5
Hotel
Arrived at the hotel around midnight and had to walk up the hill for about 1km. It was cold. The check in process was quick and staff was attentive. Hot
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water bath was available which was certainly a plus-point after walking in the cold. The rooms are large with high ceiling and very clean, bathroom was of a good size as well. Buffet breakfast was quite good although a little pricey.
The hotel rooms are a little pricey but we decided on this hotel as a little treat for ourselves.
Hotel location is near the lift.
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Comfortable but nothing special
by RaniX on May 14, 2013
4 / 5
Hotel
Stayed two nights. Nice stay in spacious room with balcony. View was nice but partially obstructed. Good shower, comfortable beds. Nice breakfast the first morning. The second morning we required
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an early breakfast. It was nice that they were flexible about this, but it was brought late and included sandwiches made with stale bread. Service was always professional but not especially friendly. Great location, close to restaurants and old buildings along The Mall. However, using the lifts to get up to the Mall isn't ideal for an early start – they didn't start running until 8am (it was a Monday). Wifi did not work at all during our stay. Good overall but nothing special, especially given the price range.
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OVERALL A GOOD & SATISFACTORY ONE....
by Kapil P on Apr 17, 2013
4 / 5
Hotel
Over all a good & satisfactory one.One should visit the hotel if has the sufficient budget. Restaurant services are very costly, compared to this there are other very good restaurants
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where u can have good food in much more cheap rates.
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Comfortable stay in the middle of Shimla
by Sonja B on Mar 11, 2013
4 / 5
Hotel
This hotel is a good choice to stay in Shimla. It is located right at The Mall, though in a quiet corner. Rooms are very spacious and clean. Breakfast was
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nothing special, but dinner quite good. The staff was helpful and friendly. Only thing which was a bit disappointing was that you had to pay for everything extra - we travelled in India for 3 weeks and everywhere it was possible to use WiFi for free, but at Willow Banks you have to pay. We also had to use the hotel computer and print a few documents, which seemed to have cost a fortune. Overall we still can recommend this hotel.
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Anniversary getaway
by Sanat P on Dec 25, 2012
4 / 5
Hotel
I like this property. Staff is helpful, location is amazing and value for money. Not the first time that i stayed here. Just one suggestion that the hotel should consider
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giving out packages inclusive of breakfast as well.
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