by namadev on Jan 30, 2013
The hotel was good..located very near to bus stand and the city. clean and neat. room service was ok. food served in the attached restaurant was also ok but little costlier compared to similar kind of restaurants. But the road leading to the hotel was very dirty and smelling like hell.
by Kanika0004 on Jan 29, 2013
It was a value for money hotel. Very clean and friendly staff. The quality of service needs to be improved though. The only hitch was that they don't provide additional services in case of emergency. I wanted a quilt as it was too cold to survive, but they refused stating that we only have blankets and you shouldn't have opted for a scenic view room then. strange!! Overall nice and cozy stay.
by Shom_blr on Sep 26, 2012
Had booked a double deluxe room at this hotel through a travel portal (Make My Trip) and had received a mail confirmation from the portal and a subsequent verbal confirmation from the hotel manager. The next evening was called by the portal helpdesk to tell us THAT OUR BOOKING HAD TO BE CANCELLED AS THE HOTEL LATER CAME UP WITH THE EXPLANATION THAT NO ROOMS WERE AVAILABLE. This was roughly 8-9 hours after the same man from the hotel end had provided us with the verbal confirmation.
So, we moved on with a different hotel. Please avoid this one as far as possible given their "reliability" and "outstanding professionalism". It is a real pity that such goofy places still survive.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.