by Traveller-Scotland on May 14, 2013
I was fed up with my stay on Malta, so took the boat to Gozo, and then a taxi to the hotel (booked in advance). My room was very large and had everything you could want. There was a gym (which needs a little bit of upgrading), and a warm swimming pool and spa. The food in the restaurant was OK, and the service was fine. Walks from the hotel were interesting, and the nearby village was worth spending time in. Recommended for a weekend (or longer if you can). While there, a BBC unit was staying, so it must be good!
by Julia W on May 13, 2013
We stayed at the Ta'Cenc for two relaxing weeks in early April and felt very blessed. The staff are very friendly and helpful, there are two lovely resident cats, and the facilities, food and amenities are all excellent. Victor Borges, the hotel owner, came round to make sure the guests were enjoying their stay. We enjoyed swimming in the heated (30%) outdoor pool in the early evening, and very much enjoyed our evening meals. In warmer weather, you can dine next to a 300 year old carob tree! The hotel is on a beautiful cliff top very close to the sea - and is great for walkers. Victoria is only 10 minutes away and the hotel have three times daily shuttle services. There was a free music festival in Gozo and Malta while we were there that we took advantage off. A beautiful hotel and great island to explore. We will be back!
by Rosielou1 on May 18, 2013
Whilst set in a peaceful, secluded location both the hotel and grounds have a definite run-down 'seen better days' appearance. Upon viewing the hotel website we decided to upgrade to a trullo - what a disappointment!! The internal space was dark and depressing with a smell of mustiness and in need of an update. The room was not cleaned until late afternoon each day followed by an untidy bed turn down at 6pm. The bathroom was very dark, set in a 1970's time warp and the lighting was poor. The only + was that our outside terrace was spacious and secluded and the spa/internal pool was tranquil and picturesque. The gym was also in need of up an equipment upgrade.
We stayed on a half-board basis and found the breakfast buffet uninspiring with a very limited choice. The evening meal consisted of four courses which looked good on the menu but were bland with a distinct lack of fresh vegetables. The salad bar was a joke!! The desserts were awful - but the service was good!
On our last evening we requested an alarm call for 05.30 and we received this an hour late with the receptionist saying he made a mistake - just not acceptable.
We have extensive 5* accommodation experience and Ta Cenc failed on virtually every count. This is a 3* hotel masquerading as a 5*. We will not be returning.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.