by Moyukh B on Mar 04, 2013
The overall service was fantastic. The people working here are very well informed and cordial. They helped us set up our site seeing tours at cheaper rates than expected or established by local tour operators. Room Service was brilliant, food was wholesome and good, we ordered even when the kitchen was closed (unknowingly) but were served not only with a smile but efficiently as well. Very convenient location. It is easy to get to walking or by car. They have a taxi service which brings guests back to the hotel from the city, which we thought was very convenient. The hotel was very clean and well maintained. We faced a small issue on the first day we were there, the electricity for the entire city had gone out due to a transformer fault, but the hotel tried their best to keep us satisfied by running their generator and providing us whatever we needed. Very reasonable if you book through cleartrip or makemytrip. On the whole a great experience.
by ishu1070 on Feb 23, 2013
very decent hotel with good services. staff was very helpful. just 5 mins walk from mall road.
had a good experience... visited 02 time in this hotel, i definitely recommend this hotel for the budget travellers, who are travelling to Nainital.
by Manjesh G on Mar 29, 2013
Good budget hotel to stay with friends. A little uphill from Mall road, though they provide free cab service to and from Mall road. Try to get a room on the fifth floor. 3rd and 4th floor are not so good.
by John R on May 04, 2013
Though very experienced in India, found this hotel lacking in basic areas:
Room not prepared before or cleaned over my 2 day stay: was dirty, otherwise everything worked.
Staff have poor English and communication skills.
Kitchen not well able to fulfill basic orders on limited menu,
View from balcony great, but price paid is steep access road or steps.
by family t on Nov 17, 2012
below average rooms and difficult approach...only the lake view was worth it...couldnt stay for more than a day...millions of better options available...give this a miss..
by Jitupolji on May 26, 2013
I booked the three luxury triple bad room with price 2000 rupees but they gave underground rooms which was not fare. When I booked the room I requested them to give good room they are my very important people. But they did not do that. Finally I want to say the room what they gave that was not those rooms which they promise for. And other thing I want to say that the person mr. Mangal who is mannaging this hotel he is not friendly.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.