by Tasneam on May 08, 2013
We booked on-line,and it took us a good hour to get to Fort Cochin. What a pleasant surprise it was to get to our hotel and find a clean and hospitable place to enjoy our vacation. The washrooms are cleaner than any I've seen in India. Its a great location to wake up and take a walk on the beach. Go out and watch the fish auction in the mornings.
by dd206cc on May 07, 2013
We stayed for 2 nights. Very friendly owner. Rooms are spacious and clean. And have aircon which is a great benefit in May! Very delicous breakfast on the roof top restaurant. Very close to all sights in Kochi! Perfect stay!
by cherrygogog on May 02, 2013
I booked this hotel almost a month and a half prior to the stay for our last night in Cochin. It certainly ruined the potential high notes we could have ending our wonderful trip to Kerala. Got to the hotel around 8h30pm tired from a day of driving only to be told that the hotel is overbooked. They offered to put us in their sister service apartment 10 min walk away. 10 min walk away it is - in a dark alley with bad road conditions. The manager promised it looked great coz it's brand new. Brand new it is - not finished it is as well. Words could not describe my frustration and anger. They offered to give us 2 dinners for free to compensate but it doesn't justify our 100 USD a night in a supposingly nice hotel room with balcony in the centre. We managed to cut the price by 60% but the whole experience exhausted us and ruined our last night in town.
They could have phoned us one night before so that we could arrange something else - but to tell us on arrival and thinking they could get away with the "brand new equivalent" is something not acceptable.
Not recommending this to any of our friends.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.