by mosstraveltv on Jan 13, 2015Hotel
I stayed for one night at the Best Western Hotel in Leipzig in December 2014. I needed a hotel that would be close to the railway station, and this one
fitted the bill perfectly. My room was on the 7th floor, but only the first 6 floors were lift accessible, so the remaining floor I had to access via stairs, which was slightly problematic as I was dragging a 25kg suitcase.
My room was small but very cosy, the bed was extremely comfortable and I very much enjoyed my stay there. The breakfast was very good and the staff were friendly and helpful. If you need to stay in central Leipzig near to the main train station, then I would recommend this hotel to you. I made a review video of the hotel, which you can see here: https://www.youtube.com/watch?v=Iqh2Ulqq9xc .
by yanzhang85 on Nov 15, 2014Hotel
The hotel is located in the opposite of the central station, very convenient to reach. It takes about 3-5 mins to the shopping street in the old town. .
The stuff is good and helpful. Room is very small, but in general quite comfortable. Breakfast is good too.
by Ruud S on Sep 16, 2014Hotel
We stayed here for 4 nights. Breakfast is good, with enough choice. Inernet is sufficient fast. Rooms are clean, comfortable. Only on remark, the rooms are very small, also the bathroom. The hotel is clean, staff friendly and helpful.
by Ceried on Nov 08, 2014Hotel
if you want luxury then this is not the hotel for you, if you are happy with a small room but good location then I can highly recommend this hotel. Small room (you definitely can't swing a cat). Tea and coffee making in the room though which is a huge bonus. Clean and friendly and convenient.
by Jacs1015 on Feb 15, 2015Hotel
I recently spent 10 days at this Hotel.
I was given a family room as I had an infant with me and the room was spacious and well laid out.
I was disappointed in the lack of interest and care from the Hotel Staff. With the exception of one young man who went out of his way to help, the rest were completely disinterested and even seemed put out by small requests such as " warming the baby's food for 20 seconds in their microwave!" On a number of occasions I was struggling to get a pram out of their very heavy door- as their revolving one was broken- they would just stand and watch me- no offer of assistance - ever!
The final straw was after a 10 day stay I was reading their information file in the room. It clearly states that checkout time is 12 o clock but if required a late check out could be requested, With a one year ole who was now sick, I went down to the reception and requested a late check out until 1.45 to allow the baby to sleep before we were to leave for 3 flights - a total of 15 hours. I was told 1pm at the latest. I asked of possible to extend for 45 minutes, All my luggage would be taken down already, I would just wait for the baby to wake. Well at 1.15 2 staff members BANGED on the door waking a now sobbing ill child and told me I was over my time in the room and I must leave!! I tried to pick up the baby, pram, baby bags and hand luggage- I could hardly walk- they just stood and watched me!!!! I was Flabbergasted!!
What a DREADFUL way to treat a guest- one who had already paid for 10 days in their Hotel. I was SHOCKED! they did not care One bit!!
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