by Alagar on Jun 14, 2013
First thing about Heritage is that you will forget that you are in madurai-good well maintained with lush green trees around and spacious cottages.Good support staff. It is rare to get a Hotel with good ambience and good food .Heritage has it. Dont hesitate to choose this Hotel,just go for it
by srikanthrajan on Jun 13, 2013
We went as a family and took two Luxury Villas and stayed there from 25th May 2013 to 28th May 2013. Had an absolutely wonderful stay in the serene atmosphere. The staff are extremely courteous and very helpful. They assisted us with everything to their best possible extent with a pleasant smile on their faces.
A special mention on the food, it was excellent. We are vegetarians and we do not take food with onion/garlic/mushroom. The chefs understood our requirement clearly and made sure that nothing (including the salads) contained these three vegetables. They helped us with our desired choices of dishes at every meal, even during the breakfasts and made sure we were absolutely comfortable. Great rooms, well maintained and a very enjoyable stay! I would definitely recommend this resort to everyone! Kudos to everyone at Heritage Madurai!
by Cabbagetowntoronto on Jun 12, 2013
Stayed in the Heritage a couple of days during my business trip. It's a treat! Spacious and nice rooms, with all you need to be able to work peacefully when coming back from business meetings. (good WiFi connection, free and able to use on multiple devices). Maybe just missing a proper working desk instead of a couch and coffee table. Giant bathroom. Clean. Food and service is perfect.Reliable airport pickup.
This is hard to leave this place!
Staff very friendly and helpful. A special thanks to Jaya Pal (Reception) and Ganesan (Housekeeping) who did provide a lot of help and attention to facilitate my stay.
On the flip side of this very positive experience:
- Although the staff is great, the whole attention and care is sometimes a bit overwhelming.
- A "do not disturb" sign to hang on the door would be great to have.
- Nothing wrong about asking customers to fill up surveys... but not every single day!
Besides this, a very highly recommendable place. The high ranking on Tripadvisor is legitimate.
by Alisha952 on Jun 05, 2013
This is a stay we will always remember. We booked the room with the private pool and our children and us spent the entire afternoon splashing around. The room was big and spacious and well decorated. The living area has huge windows through which one can see the greenery outside.The food was truly delicious and the staff went out of their way to make us comfortable. Wish we had stayed longer. We will definitely return. Thank you Heritage Madurai for a memorable experience.
by JAZZZY on Jun 17, 2013
Been to heritage with my wife for their sunday afternoon lunch.We chose the italian menu.
The food taste was good.Even through the crunchy chicken did not have lettuce in it.But they were curtious enough to inform us well in advance.We had ordered pasta with chicken but we were given pasta without chicken(attention to detail !!!!)
The service was 5 star.
They need to improve on their italian dishes.
Otherwise the ambience,service and food taste was good.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.