by sfpedel on Oct 31, 2014Hotel
This former fortress, now turned into a beautiful Relais & Chateau hotel has a beautiful lobby, authentic well decorated rooms, and views of the ocean from the restaurants, lounges and bedrooms. But the best part of this hotel is the top notch chef who takes culinary cuisine to a new level. While the breakfast buffet is well stocked with a variety of items, don't miss the chance to have dinner here and sample the French-Portugese dishes. Also take time to enjoy the patio and lounge areas with a cup of coffee or a glass of wine. Complimentary port can be found in your room upon arrival.
by rnmscnor on Oct 09, 2014Hotel
My husband and I stayed here for only one night, which was not long enough. We had car trouble and Mr. Alexandre was very helpful in trying to assist us with our rental car. The hotel is absolutely beautiful and has magnificent views of the ocean. Our room was very nice on the second floor and we had a fabulous view of the ocean. Breakfast was very good. This is a very romantic hotel with very kind and helpful staff.
by Chris W on Sep 22, 2014Hotel
I recently had the fortune of staying at Fortaleza do Guincho for a business trip of 4 nights. The room was excellent with fantastic sea view. The staff were extremely courteous and nothing seemed to much bother. The highlight though was the food. It was simply stuning and faultless in every regard; restaurant view, service, ingredients, flavours and presentation. Can't wait to visit again, next time for pleasure.
by devika v on Oct 23, 2014Hotel
The service was brilliant especially the barman who was attentive and friendly.
The location was picturesque and views as promised.
The restaurant on site is definitely worth dining in, with views over the Atlantic that are breathtaking.
The only small negatives were 1/that the whirlpool jet spa bath did not work, we could not get a room change either as it was not working in the other available room either.
2/ the bathrooms had a funny stinky odour most probably to do with the drainage.
Overall a truly magical experience.. A must for romantics and fine - diners ;)
by hct1948 on Sep 26, 2014Hotel
We hoped for so much at this fabulously located hotel, but were really disappointed. The service was "spotty"; on more than one occasion, we were apparently forgotten for long
periods. This happened at check in, check out and in the bars. Our room was somewhat worn. It was adequate, but less comfortable than we'd been expecting; there is only so much you can do with an old castle!
The Michelin-starred restaurant was THE major disappointment. The food was no batter than OK; the service, as elsewhere in the hotel was patchy and at times, condescending; the pacing of the meal was all over the place…they seemed to be resting on their laurels.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.