by Jazmine6457 on May 17, 2013
I stayed here for my birthday week in Miami during May 5-11. After looking at a lot of hotels and cruising so many site I chose this one. I really liked the pool on the roof (although we only went once). It is right across from lummus park and the beach. Close by a lot of other main Miami attractions too.
The staff there was very helpful from the moment we got there. They have an employee help you with your bags and show you were your room is. I had to have the front desk print me out a map one day, they did it with no problem. There was a situation where I lost my phone and family couldn't get ahold of me. So they asked the hotel to check my room and a lovely person named Paula I was told checked on my room multiple times and tried calling multiple looking for me. That was greatly appreciated that a hotel would go that far to make sure I was ok.
The rooms was clean a little different then the pictures I saw but actually liked them better. Our room was not in the main building but the one next. That can be confusing at times since there are restaurants on the sidewalk we found ourselves walking up to the wrong entries at times.
by Chrissy54321 on May 17, 2013
I loved this hotel, I had a junior suite with a balcony and it was awesome.Fantastic location and the room was beautiful. I really enjoyed the waterfall shower. It was spacious, super clean, and the staff was great. I met 7 friends and they all were in other hotels on Ocean Dr. but spent a lot of time in my room because it was so big. I would stay here again without a doubt, and I highly recommend it!
by Aleisha B on May 16, 2013
Based on the location, we didn't need a car and were in walking distance to the beach (right across the street) and to most of the restaurants/bars we wanted to try. Our room was a 1 bedroom suite and the size was fine for two people; four would be too many in my opinion. The couch/pull out futon sits low to the ground so if you're tall you have a long way to go to be seated. The kitchenette really comes in handy for snacks, leftovers, drinks, etc.. The bathroom is interesting as the shower is the focal point and is dead smack in the middle with a really deep tub. It looks kind of cool but you quickly realize it's not really that practical. I'm 5'5" and pretty agile and still found that I had to be really careful climbing in and out of the shower so for anybody shorter or not too mobile be prepared.. Our room was in Building D on the 3rd floor and noise wasn't a problem for us at all. I like that you needed your room key to gain entry into our building at all times. The rooftop pool was great with an amazing view. It got pretty crowded but not to the point that we couldn't find a place to sit. There were DJ's and parties on the weekend starting pretty early in the day which was fine with us. However; if you have small children, be mindful that you might here some language not appropriate for them.
The hotel is truly fortunate to have the wonderful staff they have as it's a great reflection on them !! Stephanie at the front desk was very pleasant and helpful as was Louis who was great at giving tips on places to go. OMG Brian was the best - from making a special trip to bring me a cup of water at the pool so I didn't have to move to a cup of coffee while waiting for the airport shuttle, he went above and beyond to make sure we had whatever we needed to ensure we were having a good time.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.