5 most recent reviews from TripAdvisor
Its worth it 
by farazmalik on May 13, 2013
4 / 5
Hotel
I went here with my wife and some other friends on 11th and 12th of May, 2013. The hotel was really good. I had an amazing time..it made my wife
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and I realize that you really don't have to travel far and wide to enjoy an nice relaxing stay. The room service was really good and prompt. The morning breakfast buffet was scrumptious and hotel staff on my request even kept a plate of food aside for my friends who were fast asleep in the room. I will keep going repeatedly to this place. Another really good thing was the mini fridge in the room.
Just that I wish that the hotel had a swimming pool.
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Great location at reasonable prise
by Milap D on Apr 10, 2013
4 / 5
Hotel
We had stayed at this hotel on 25th dec 2012. we found the hotel extremely comfortable and clean. the best thing is its location.. You can not ask for better
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place to stay then Juhu beach while in Mumbai. Yes It is right on the beach. hotels back entry is stright on the Juhu beach.
plus they are giving free breakfast, @ approx Rs5500/couple. the restro is at back side facing Juhu beach. You can also able to enjoy dinner in front of sea. The break fast is nice with Indian touch. the famous Chaupati street food is just 200mtr away from hotel.
overall its lots enjoyment. there are lots of hotel in juhu area but i don't think at this rate you will find hotel on beach.
IMP: All the guest must carrey their I.D. card while check in. it is necessary. I.E If husband and wife want to check in, Hotel will ask for Id's of both.
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Not too fascinating
by GMKCRK on Apr 12, 2013
3 / 5
Hotel
My stay at this hotel lasted for 8 nights and the only thing i enjoyed most here was the sea side breakfast in the morning. Staff is good and so
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is the food. It is a good place to be but the condition of the hotel is not too fascinating. Overall my stay was a satisfactory one. They also provided a free pick and drop facility to the airport which was a big plus as the pickup arrangements and the condition of the vehicle was very good. Thank you Citizen Hotel.
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Very bad experience
by CaroV81 on Apr 15, 2013
2 / 5
Hotel
This hotel is really not an option. We had to change hotel because of the room, which badly needed renovation and didn't look like the pictures we saw on the
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internet. In the evening, music was so loud we couldn't sleep, there wasn't enough tables to go eat for breakfast, the location isn't good (you are at the end of a parking lot) and it is too expensive for what you get.
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Poor customer service a nightmare!
by artnastics on Apr 26, 2013
1 / 5
Hotel
We arrived in Mumbai and needed a place to stay. They ran our credit card and claimed "declined". Mind you, this is 1:30 am in the morning. They were
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not going to let us stay and wanted us to take a taxi. After putting all of our cash down as a deposit..they let us stay. I am not sure how this is a 3 star hotel. In the states it would be maybe a 2 star hotel. The continental breakfast is small and they watch your every move. Finally....before we were held captive because we didn't have the cash and they kept saying "declined" .... a lady ran the credit card and it went thru. The sea... outside the hotel is BROWN. No way you can sleep in it. The view is horrible. It's not worth $84.... $50 or even $25 usd. And of course.... being India...there is no place to complain.
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