by 3456865 on Apr 09, 2013
I checked into this hotel just last week,made a booking online.since i was travelling from cochin the hotel staff asked if i needed a hiredcab,to which i said yes. The cab came at exactly the time i had asked, and the service was upto the mark.i had booked an ambience room (the room with the medium price
by Desh M on Mar 21, 2013
Best thing about the place is that its extremely serene with an amazing view!It is slightly far from the city, so go here if you have your own transport.I could also see some ants in the room, which was slightly a buzz kill.But in the end, they provided an upgrade, for no extra charge, so i cant complain.Staff, is friendly and helpful!
by Rajeev a on Feb 08, 2013
Although the hotel is located a little far from munnar town, but i must say its a total value for money. The food is great, specially the kerala chicken curry & chettinad. Take a walk around in evening.
by SANJAY J on Jan 30, 2013
This is a small hotel with good view of hills. It’s about 10 K.M from Munnar town but located in a peaceful, noise free and pollution free locality. Breakfast was very limited; service and food quality was very ordinary. This hotel is actually for couple with tight budget.
by Khushic100 on Jun 12, 2013
It is good resort, location wise. But if you count on hygiene I will rate it 2.5 only. We have booked Honeymoon cottege, however it was not worthy. Rooms were very basic and there was a typical smell in room and washrooms. They were not very clean also. We stayed for three days but no room service to clean the room or washroom. It was really disappoining.
by Ramasarma M on Jun 06, 2013
The resort is located 15KM away from Munnar. It was difficult for us to move out of the hotel for a walk as this is situated in an isolated place and there are no shops nearby. If we have to move out the only option is paying Rs 250 for an auto or Rs 400 for a taxi to reach Munnar. The restaurant is not clean and not well maintained. The food quality is not good. The receptionist is not customer friendly. Traffic sounds would disturb your sleep in the night as it is very near to the road.
by Sebastian P on Jan 29, 2013
First of all Bella Vista Resort is far away from Munnar. Bella Vista Resort is very different from what I expected. Bella Vista Resort looks big including Garden in Clear Trip Pictures, but in reality its a small Resort and a garden was added using photo shop and offers poor services.
by Hychen on May 06, 2013
i had booked their honeymoon cottage thinking that it will be better than the standard rooms and i was in for a rude shock. it was a approx. 10ft by 10ft room facing the road. Instead of peace of the hills i was greeted by noise from the road. Since we checked in late after a long drive, we decided to have our dinner in the hotel restaurant and we were again disappointed by the food served. Taste was pathetic and we ended up leaving most of it on the table.
In the morning, i asked for an iron and i was told they don't have one.
No wifi either.
there are plenty of choices in Munnar and this one should be avoided.
Staff was courteous and no complaints there.
by PD007 on Apr 29, 2013
I had booked hotel Vella vista in Munnar which was advertised as a resort with 3 star facilities and within 10 Kms of Munnar.
When I came to check in but seeing the state of facilities i didn't check in and stayed in another hotel.
Here are some facts:-
1.its 15 km from Munnar city centre actually in a totally secluded place far from human habitation.Well 15 kilometers is too much when you are in hills.The place is dark and you cant stay with family.
2. It's not even a resort, not an hotel but a glorified home stay. They advertise as a 3 star hotel but actually a patch of bungalows. The pictures are even photoshopped and you will be shocked when you actually see this hotel.
3. The rooms are improper and filthy . I had paid for an extra bed but only allotted a pillow.The assistants are very shabby and rooms are filled with mosquitos
4.lack of hygiene all around
There are many hotels within the same range and i a much much better state. This hotel is not even worth more than 500 rupees a night and they charge 2000 for which you can get much better rooms.
I am also surprised how can anybody rate this as a good hotel . I booked through Make My Trip so got cheated ,but this hotel hardly gets any walk in guests.
Even i feel the reviews of this hotel are fudged as after paying 2K for a room in this hotel nobody am sure can rate this as excellent.
Cleartrip’s hotel ratings take into account numerous factors such as independent rating systems like FHRAI, media recognition and post-trip feedback from our customers. We make all attempts to keep this information up to date, but cannot guarantee service levels at the hotel to be consistent.