Recent Posts by Hrush

Topic: Miscellaneous / Printing e-Ticket

Swati—just sign in to your account:
http://www.cleartrip.com/account/

You’ll be able to view all your past trips and print out invoices, tickets and more.

Topic: Miscellaneous / I ticket

ganapathy—there is no difference in the fares or trains that you can book with e-tickets and i-tickets, so we decided to keep customer costs down by supporting only e-tickets.

Topic: Suggestions & feedback / Difference in Search Result Between Cleartrip and indianrail.gov.in

Gladson—there are a couple reasons that IRCTC’s search results differ from Cleartrip’s results:

• Cleartrip shows only those trains operating on your exact date of travel, IRCTC shows all trains for your route, irrespective of whether they operate on your preferred date
• Cleartrip respects the station codes you enter while searching and displays only those trains operating between the stations you entered; IRCTC sometimes shows trains operating from nearby stations

Given that 21 Dec, 2008 is a Sunday, only two trains operate. To see all trains for the route, irrespective of date of travel, click here

Topic: Miscellaneous / Agents

Mathew—we don’t have any such plans at this time.

Topic: Complaints / Customer Centre not reachable on 18002701000

Arindam—your trip is confirmed and we’ve sent the details over to your correct email address. Do let us know if you need any further assistance.

Topic: Trains, Indian Railways & IRCTC / Cleartrip rail ticket price is more than irctc

Bijay—The charges taken by us are completely legal.

You can click here for the official details from IRCTC itself

And believe me, I wish a bank gateway existed that did not charge us, but unfortunately this is not the case and Cleartrip has to make payments to all of the various gateways we have integrated with.

Topic: Trains, Indian Railways & IRCTC / Warning: Frustration galore, but still no tickets!

Michelle—you have my sincerest apologies for the inconvenience and the hassle. We will be processing your refunds post-haste.

We’re working with the Railways to address the issues you faced—this usually happens when the Railways booking server doesn’t respond in time.

It’s unfortunate that this happened to you twice. Once again, my sincerest apologies.

Topic: Trains, Indian Railways & IRCTC / Buying a ticket for my friends

Cristina—this is no problem, you can just enter their names as passengers and your name and details in the credit card information.

If you are using a credit card that was not issued in India, please see this post before booking:
http://www.cleartrip.com/forums/40/topics/1266

Topic: Trains, Indian Railways & IRCTC / Cleartrip rail ticket price is more than irctc

Amey—our train fares and extra charges are clearly explained at this link:
http://www.cleartrip.com/forums/43/topics/1306

Topic: Trains, Indian Railways & IRCTC / Cancellation

See these links for more info on online cancellations:

http://www.cleartrip.com/forums/35/topics/156

http://www.cleartrip.com/forums/40/topics/1133