IMPORTANT: Failed payments with international cards (locked)

We route international cards through a Verified by Visa / MasterCard Secure gateway where you have to enter additional authentication information (date of birth, ATM PIN, Inernet banking password, etc.) on the bank’s website. This is to curb the high incidence of fraud with international cards.

We recently made a change in our payment system to reject payments that skip the authentication step. If you happen to skip the additional authentication step you should see a “Payment Rejected” error message after being redirected back to Cleartrip. Click on the “Continue” button and try with a fresh set of payment details. You can:

• retry with the international credit card, but please complete the authentication procedure
• try a credit card issued in India
• try paying via a Netbanking account or debit card

Note:

• Only international credit cards that skip the authentication step will be rejected.
• International credit cards that complete the authentication will be accepted.
• Credit cards issued in India will continue to work normally, without the additional authentication step.