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Mumbai - July 4, 2006 - Cleartrip, a new comprehensive online travel service announced its launch at a press conference held in the city today. The founding team includes Stuart Crighton, Hrush Bhatt and Matthew Spacie, who, with their senior management team collectively have over 50 years of rich experience in travel and online businesses. Cleartrip is headed by CEO Sandeep Murthy and is funded by Ram Shriram’s Sherpalo Ventures and Kleiner Perkins Caufield & Byers, two leading US based venture capital firms. Cleartrip is firmly committed to its mission of "Making travel simple" while offering value to both customers and suppliers alike. Cleartrip will commence its operations specializing in domestic travel.
Cleartrip’s website allows customers to select from over 900 domestic hotels across India and a comprehensive selection of established Network carriers and Low Cost Airlines operating in the domestic market.
Commenting on the launch Ram Shriram, Sherpalo Ventures, said “The Internet will play an important role in the planning and fulfillment of travel needs of consumer and business travelers alike. Cleartrip provides the best of breed in breadth of selection and choice, user experience and customer service. The Cleartrip team has effectively leveraged its legacy of expertise in travel and technology to be able to design and deploy a simple solution that will match customers with the best airline or hotel for their travel needs.”
Cleartrip has invested in technology to ensure that customers are served their search results in a matter of seconds. Once search results are served, Cleartrip has created a unique interface that allows customers to mix and match their preferred airline, time and price for both outbound and return flights on one page - thereby reducing the number pages that a consumer must load to find their preferred flight. Customers at Cleartrip can complete their entire booking in four simple steps.
Sandeep Murthy, Chief Executive Officer, Cleartrip said, “Cleartrip leverages technology to make the process of finding the right ticket or hotel room simple. With the advent of new air carriers and the increase in hotel capacity, customers will need an intuitive way to navigate the many choices available to them. We are passionate about our customers and have leveraged our deep understanding of the travel industry and technology to create the best end-to-end experience for all of our customers’ travel needs.”
Cleartrip is committed to working with airlines and hotels to actively embrace this new channel of distribution and assist them in customer acquisition. Cleartrip provides travel partners with unique, aggregated data analytics and business intelligence to help them better understand the macro trends in travel search and purchase.
Cleartrip is built on the promise of providing a reliable, simple and responsible service by offering comprehensive products with competitive pricing. Cleartrip’s focus on customer experience is reflected in its commitment to customer service. Cleartrip leverages Short Messaging Service (SMS) and email to continuously communicate with customers and offers all customers access to a live help desk to address any of their post booking needs.
With an intuitive search interface and a robust customer support infrastructure, Cleartrip ensures that all customers have a simple and enjoyable experience - from search to book and beyond.
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Naina Rastogi |